“City Matters” fan committee

Yes I get that but aren’t they supposed to be representing every fan ?
I’m not sure how they can do that, without first us all knowing what was going to be discussed so we can make our views known in advance.

I also don’t get the 18-25 year old concerns, where’s the evidence to back up that there’s an issue?
5000 seasoncard holders is less than 1 in 8, and I would say there’s easily that representation at an away game.

I see a fair mix of ages at away games, unless it’s at some godforsaken place on a cold Tuesday night when it does to tend to be the oldstagers, as they have more disposable time as well as income.
 
I’m not sure how they can do that, without first us all knowing what was going to be discussed so we can make our views known in advance.

I also don’t get the 18-25 year old concerns, where’s the evidence to back up that there’s an issue?
5000 seasoncard holders is less than 1 in 8, and I would say there’s easily that representation at an away game.

I see a fair mix of ages at away games, unless it’s at some godforsaken place on a cold Tuesday night when it does to tend to be the oldstagers, as they have more disposable time as well as income.
The question is how are those young people getting the tickets currently? Some may have the points and I know at least one who will have as he's been going with his father since he was little. But I'd say the majority either get them through the OSC or off people who buy tickets and don't go but get the points. So one thing we're trying to do is stop people buying tickets just for the points so that people further down the list who want to go to away games can do so. As we saw when they introduced ID checks in the CL, the points level for buying a ticket went down significantly. But that still doesn't help younger fans starting out on their own so we felt it was important to do something, however small, to help them, partly because we're trying to cut off a source of tickets that they presumably rely on. We feel, as a group, it's worth trying something like this.

Because if they have little or no points it guarantees a ticket
The Tommy Cook one is interesting and it's only when you get to hear all sides that you see the problems. First of all I don't think we went in with that idea specifically as there's nothing in our own minutes about it. So I guess it came up in conversation at the meeting itself and the club view, iirc, was that the current situation created uncertainty for fans and for TC. We're talking about one plane, maybe 200 people here but if you look at it from TC's view, they put a plane on and 200 people apply. Then maybe only 75 get tickets so it's not worth doing the trip so everyone loses out. From the fans view, if you book TC then don't get a ticket, you've got to make alternative arrangements often at short notice which works out more expensive. So we realise it's not a perfect solution and we talked about it for a long time but in the end it gives all sides some certainty. Also, if we're reducing the demand for tickets by removing points for aways and potentially ID checks, the people who want to go will more than likely get tickets anyway. In the end we're talking a maximum of maybe 100 people that might get a ticket that they might not have got otherwise. They're happy, the club are happy and TC are happy.
 
Take the tickets off OSC and give them to TC to guarantee a plane but they’ve also got to have reasonable prices. And still try to keep a link to points for TC tickets as it’d be unfair for it to be up for anyone from the getgo.
 
I’m not sure how they can do that, without first us all knowing what was going to be discussed so we can make our views known in advance.
The problem has been that they've taken 6 weeks to get these minutes out which is pretty poor and we've told them that it's simply unacceptable. So now we've got them to agree an SLA that these will have an 8-calendar day turn-round meaning yesterday's minutes will be public next Friday. That gives us the chance to get feedback before we meet as a committee, without the club, 2 weeks later.

It would also help if the City Matters part of the website was working, as it's supposed to incorporate a feedback mechanism. I think we sent most of the IT staff on a cyber-security course at the Saudi Embassy and they seem to be taking a while.
 
Lol, the club view eh, When you clearly stipulated in your post it was our view( the fans)

Also, and I'm all for helping the younger ones out, I guess if you're in the 26-30 you'll be pissed off, and then the next age bracket.
 
But if its run correctly point holders should NOT be applying for tickets within their branch.
Why not? I'd rather they did as it helps non-OSC members if thos with enough points do apply through their branch. Let's assume a quarter of the 600 OSC members who get tickets have enough points. That means it makes 150 tickets available to other people on the list. Seems like a good thing to me.

The OSC isn't my problem though.
 
Why not? I'd rather they did as it helps non-OSC members if thos with enough points do apply through their branch. Let's assume a quarter of the 600 OSC members who get tickets have enough points. That means it makes 150 tickets available to other people on the list. Seems like a good thing to me.

The OSC isn't my problem though.
Sorry I meant that you can`t apply twice ie as a member with points and then as an OSC Member.
 
Lol, the club view eh, When you clearly stipulated in your post it was our view( the fans)

Also, and I'm all for helping the younger ones out, I guess if you're in the 26-30 over you'll be pissed off, and the the next age bracket.
I was summarising the minutes not giving a verbatim account of the meeting. I really don't remember how the subject originally came up but I'm pretty sure we didn't go in with that brief and it's certainly not in our internal notes, which are pretty comprehensive.

While demand exceeds supply then someone is always going to be pissed off. One thing we're keen to see is how this does actually impact away ticket demand.
 
The question is how are those young people getting the tickets currently? Some may have the points and I know at least one who will have as he's been going with his father since he was little. But I'd say the majority either get them through the OSC or off people who buy tickets and don't go but get the points. So one thing we're trying to do is stop people buying tickets just for the points so that people further down the list who want to go to away games can do so. As we saw when they introduced ID checks in the CL, the points level for buying a ticket went down significantly. But that still doesn't help younger fans starting out on their own so we felt it was important to do something, however small, to help them, partly because we're trying to cut off a source of tickets that they presumably rely on. We feel, as a group, it's worth trying something like this.


The Tommy Cook one is interesting and it's only when you get to hear all sides that you see the problems. first of all I don't think we went in with that idea specifically as there's nothing in our own minutes about it. So I guess it came up in conversation at the meeting itself and the club view, iirc, was that the current situation created uncertainty for fans and for TC. We're talking about one plane, maybe 200 people here but if you look at it from TC's view, they put a plane on and 200 people apply. Then maybe only 75 get tickets so it's not worth doing the trip so everyone loses out. From the fans view, if you book TC then don't get a ticket, you've got to make alternative arrangements often at short notice which works out more expensive. So we realise it's not a perfect solution and we talked about it for a long time but in the end it gives all sides some certainty. Also, if we're reducing the demand for tickets by removing points for aways and potentially ID checks, the people who want to go will more than likely get tickets anyway. In the end we're talking a maximum of maybe 100 people that might get a ticket that they might not have got otherwise. They're happy, the club are happy and TC are happy.
I’m sorry mate it just doesn’t wash with me.
You have little or no evidence to go on with assertions that are made.

I know you’re doing your best and I don’t want to appear negative but there are far too many accusations thrown around.
How do you know they get them through the SC or through points whores (two sides of the same coin if you ask me)? And if they get them through the SC then that’s good, it means the club knows who’s getting them, the person gets the points and it encourages them to join the SC.

it’s tiresome seeing the same old unsubstantiated mantra trotted out re ID and tickets. I’d like to point out that not one of our CL games this season have required ID, and not one has sold out either, sort of blows that argument right out of the water.
Southampton and Cardiff both went to very low points, where’s the clamour for tickets there?

I’d be in favour of removing or reducing points for away games and adding them to home games, as that’s where the club make the money.
Rather that than having to try and find one of City’s incompetent ticket staff for tickets before going to the game.
In Lyon they waited inside the cordon to pass out tickets, without realising the fans had to use their non existent tickets to get through the cordon!

Out of interest how many of the representatives on the forum are regular awayers?
How do you find out about their issues.

I’m more concerned about the increasingly poor performance of the ticket office than away sales.
I constantly read problems people are having buying tickets, receiving tickets, getting in the ground etc. I’ve been overcharged for my CL tickets by paying for the package and individually and they have fucked up the CL membership for three of my family. And then having been charged double for Wednesday’s game my card didn’t work.

Concentrating on an issue that affects a few people who want tickets to the big games seems to be a higher priority than actually sorting out City’s woeful relationship with its fans regarding tickets for home games which affects us all.
 
I’d take 10% of the 20% allocated to the SC and make that 10% exclusive to supporters between 16-25 who wouldn’t otherwise qualify.

Introduce random I.D checks at away games in a way to deter fans purchasing tickets with no intention of going. You wouldn’t have to check loads, say 5% of the support but if your found to have sold on your away ticket then the penalty for doing so has to ensure said supporter would think twice about doing it again. As soon as a few penalties have been handed out and word of mouth has spread, you’d see a decrease in that area straight away.

Not sure what to say about that Thomas Cook suggestion. To travel to a European game on an organised plane isn’t for me so it could potentially end my interest in going should it become my best chance of getting a ticket.

But if city want more control of knowing who’s going then supporters clubs and TC travel packages will probably be pushed by the club.
 
I was summarising the minutes not giving a verbatim account of the meeting. I really don't remember how the subject originally came up but I'm pretty sure we didn't go in with that brief and it's certainly not in our internal notes, which are pretty comprehensive.

While demand exceeds supply then someone is always going to be pissed off. One thing we're keen to see is how this does actually impact away ticket demand.
Fair enough, tbh I've no idea how the away ticket demand problem can be solved, I guess a lot of folk have different views on it.
 
Sorry I meant that you can`t apply twice ie as a member with points and then as an OSC Member.
I know. But if you get a ticket as an OSC member with 18k points that means it comes out of the OSC's 20% not the other 60%. And I thought it depended on how you allocate tickets as a branch. If you have 10 members who want tickets, you apply for 10 but you don't have to give names/numbers until you actually get and allocate the tickets do you? If you only get 5 tickets then the people who missed out can potentialy get a ticket through the normal channel.
 
I know. But if you get a ticket as an OSC member with 18k points that means it comes out of the OSC's 20% not the other 60%. And I thought it depended on how you allocate tickets as a branch. If you have 10 members who want tickets, you apply for 10 but you don't have to give names/numbers until you actually get and allocate the tickets do you? If you only get 5 tickets then the people who missed out can potentialy get a ticket through the normal channel.
Yes
 
I’d take 10% of the 20% allocated to the SC and make that 10% exclusive to supporters between 16-25 who wouldn’t otherwise qualify.

Introduce random I.D checks at away games in a way to deter fans purchasing tickets with no intention of going. You wouldn’t have to check loads, say 5% of the support but if your found to have sold on your away ticket then the penalty for doing so has to ensure said supporter would think twice about doing it again. As soon as a few penalties have been handed out and word of mouth has spread, you’d see a decrease in that area straight away.
Can you imagine selling it on if you've a medical/personal problem, another emergency, etc etc. Yep lets penalise them.

Awful idea.
 

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