“City Matters” fan committee

I voted for PB hoping he'd be elected, now he can left it be known (as he does on here,) how much of a **** he thinks Ferran Soriano is. Looking forward to the feed back from their first meeting.
Going to be Omar Berrada apparently. So I'm safe!

But that is exactly why I wanted to do this as I don't feel the match-going fan is considered to be at the heart of the club's thinking anymore.
 
Going to be Omar Berrada apparently. So I'm safe!

But that is exactly why I wanted to do this as I don't feel the match-going fan is considered to be at the heart of the club's thinking anymore.

If you see Txiki, send him my best.

In seriousness I think Berrada was moved across from marketing to CEO/Operations a little while back and Soriano was given the Ops role in the wider City Football Group so he's a great contact.

He made a good reputation for himself at Barca too. Supposed to be very approachable and "fan-centered". This is actually getting me cautiously excited now. I was under the impression it would be Hegge, Soriano and a bored intern. You guys could do some real good here.
 
If you see Txiki, send him my best.

In seriousness I think Berrada was moved across from marketing to CEO/Operations a little while back and Soriano was given the Ops role in the wider City Football Group so he's a great contact.

He made a good reputation for himself at Barca too. Supposed to be very approachable and "fan-centered". This is actually getting me cautiously excited now. I was under the impression it would be Hegge, Soriano and a bored intern. You guys could do some real good here.
I understand berrada is the COO which puts him squarely as responsible for All support functions including ticketing, IT including the website, Facebook, Twitter etc. And managing outsourced operations like catering and security. The forum couldn’t have a more senior and appropriate rep from the club. They seem to be taking it pretty seriously. One indication will be how often he attends and how often he delegates the meeting.
 
The ticket system thread on here is a fantastic source of material. Really annoying problems that proper match-going fans are having. I'm going to whinge till they start getting it right.

True, but you need to sift the genuine problems with the system with examples that look like good customer service eg allowing mates to obtain tickets for friends who are on holiday. If you repeat every moan on here you might get a ban lol
 

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top
  AdBlock Detected
Bluemoon relies on advertising to pay our hosting fees. Please support the site by disabling your ad blocking software to help keep the forum sustainable. Thanks.