Etihad Campus, Stadium and Collar Site Development Thread

Prestwich_Blue said:
I'm not advocating stopping selling seasoncards. I'm advocating managing them differently so rather than a presumption that a seasoncard holder is going to turn up, they have to say they're going to turn up. If they confirm they're not, or don't conform they are, within 3 weeks of a game then their ticket is made available to Matchday members. That way people can pick and choose but the club know what seats are available well enough in advance to be able to have a chance of selling them.

I'd also find a way of rewarding those who do turn up, so the more you attend, the less your ticket costs pro-rata compared to someone who only turns up to fewer games.
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Over complicating it and needlessly hassling the majority of seasoncard holders that attend every game. Forcing seasoncard holders to confirm they are attending every game is not the answer.

Far easier solution is that telling those that don’t plan on attending that they have to list their ticket for resale. If they don’t list for resale / attend a third of the games they lose the right to renew. As long as it’s listed for resale within suitable time then it wouldn’t be classed as non attend.

Surely the responsibility has to be on those that don’t attend than those that do.
 
Prestwich_Blue said:
Why do you think we often have thousands of empty seats? Why do you think the club is saying they'll not automatically renew tickets that don't attend x number of games?

People don't put their tickets on the exchange, that's the problem. I've seen the numbers and they're pretty bad. Absolutely shocking for some games and that is seasoncard holders not turning up and not listing their tickets. Kids generally can't make midweek games in term-time. Why should they not have seasoncards?

If you don't want empty seats then you have to do something a bit more innovative or radical. Why should someone who lives down south, or in Scotland, be barred from buying a seasoncard just because they can't make midweek games? They want to sit with family, friends or the seats they've sat in for 20 years, with people they may have even sat with at Maine Road.

Typical 'I'm alright Jack attitude'.
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I think the issue is the "can't be arsed to make them available" club needs to make them available immediately and up to kick off. This is where the machine at the ground that can only be used with a membership card is needed. That way the club knows who's sitting where, the card can automatically be updated and your receipt allows you to show it to the "helper" should it not work correctly.

Liverpool where considering making a seat available at a discount if the seasoncard/ticket holder hadn't entered the stadium by kick off... Now that would be an interesting conversation when you couldn't get in the ground.
 
Prestwich_Blue said:
I'm not advocating stopping selling seasoncards. I'm advocating managing them differently so rather than a presumption that a seasoncard holder is going to turn up, they have to say they're going to turn up. If they confirm they're not, or don't conform they are, within 3 weeks of a game then their ticket is made available to Matchday members. That way people can pick and choose but the club know what seats are available well enough in advance to be able to have a chance of selling them.

I'd also find a way of rewarding those who do turn up, so the more you attend, the less your ticket costs pro-rata compared to someone who only turns up to fewer games.
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Having to confirm you’re attending within 3 weeks of a game? Can you imagine the chaos that would cause? Far too complicated and would cause murders.
 
Don't suppose it bothers City if there's empty seats if they've been paid for. All most City fans bother about is being in their own seat on match days.
 
johnnytapia said:
Having to confirm you’re attending within 3 weeks of a game? Can you imagine the chaos that would cause? Far too complicated and would cause murders.
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Totally Agree. We have had a system which has worked for as long as i remember, if the club are bothered about empty seats then they need to look at ticket prices. Reduce prices and they will soon fill the stadium, if this reduces revenue then increase the capacity, which is what this thread is about, also all supporters should be involved with any changes to ticketing not just small groups, these discussions should go out to all supporters as the majority are totally unaware of what is going on behind the scenes.
 
If people think that empty seats caused by non-shows by season ticket holders is a problem, there is a simple remedy. That is to increase season ticket prices and reduce walk-up prices.

No shows by season ticket holders is not a new problem. I can recall back in the 1970s, when seats were first installed in the North Stand, my family bought a block of five tickets (at £15 per book?). We rarely filled all five seats, usually three. It didn’t matter then as the stadium capacity was 53,000 plus, and the typical attendance was 25,000 to 35,000.

Now it does have an impact with (most) seats being sold. Does it matter that much to change the whole pricing structure? I don’t think so?
 
Prestwich_Blue said:
I'm not advocating stopping selling seasoncards. I'm advocating managing them differently so rather than a presumption that a seasoncard holder is going to turn up, they have to say they're going to turn up. If they confirm they're not, or don't conform they are, within 3 weeks of a game then their ticket is made available to Matchday members. That way people can pick and choose but the club know what seats are available well enough in advance to be able to have a chance of selling them.

I'd also find a way of rewarding those who do turn up, so the more you attend, the less your ticket costs pro-rata compared to someone who only turns up to fewer games.
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What about rewarding those who cannot turn up and say so? Surely they should be credited the value of that game for say next season? Maybe that happens anyway.
 
Prestwich_Blue said:
Why do you think we often have thousands of empty seats? Why do you think the club is saying they'll not automatically renew tickets that don't attend x number of games?

People don't put their tickets on the exchange, that's the problem. I've seen the numbers and they're pretty bad. Absolutely shocking for some games and that is seasoncard holders not turning up and not listing their tickets. Kids generally can't make midweek games in term-time. Why should they not have seasoncards?

If you don't want empty seats then you have to do something a bit more innovative or radical. Why should someone who lives down south, or in Scotland, be barred from buying a seasoncard just because they can't make midweek games? They want to sit with family, friends or the seats they've sat in for 20 years, with people they may have even sat with at Maine Road.

Typical 'I'm alright Jack attitude'.
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Fully appreciate the problem Colin , do you have any ideas on the solution, have there been any discussions or ideas put forward at City Matters?
 
Prophet of Doom said:
The majority of seasoncard holders attend every ( or nearly every ) game. Are you seriously City should operate different to every other club in the country and stop selling season cards due to a couple of thousand supporters who can’t make midweek games or supporters that pick and choose the big games.

In my opinion we should use the same system that German clubs use, if don’t attend or your card is not used for more than a third of games you lose the opportunity to renew.


But dearie me, are you seriously proposing to complicate matters for tens of thousands of seasoncard holders that attend every game who would have to buy a ticket for every individual game just to appease the long distance fans that can’t go midweek ??? Never mind the logistics of the club having to sell 50k seats for every individual game, all just to fill a few empty seats for supporters to lazy to use the resale site.

Mind boggling lunacy.
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Would it be that complicated if you have an advanced window to reserve your seat you‘d just need to log in and tick a box and the money would be taken from your account. Seems simpler than deciding and putting your ticket up for resale that may or may not sell. If you can’t go you do nothing. As long as the window gives you until any rescheduling is confirmed.
Must admit thought it was a of a mad idea when I first read it the more I think about it the more sense it makes.
 
percypawpaw said:
Totally Agree. We have had a system which has worked for as long as i remember, if the club are bothered about empty seats then they need to look at ticket prices. Reduce prices and they will soon fill the stadium, if this reduces revenue then increase the capacity, which is what this thread is about, also all supporters should be involved with any changes to ticketing not just small groups, these discussions should go out to all supporters as the majority are totally unaware of what is going on behind the scenes.
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Has nothing to do with prices if the seat is never put on sale.
 
It will be interesting to see the information relating to the new digital season tickets when it comes out. I'm hoping that you'll be able to transfer tickets to Friends and Family similar to what the scousers are proposing. This could be a very flexible way of passing on yer ticket to a mate's phone instantly and without having to meet up (though I realise not everyone have smart phones). Maybe something like this would give people another very easy option rather than simply wasting their seat.
 
johnnytapia said:
Having to confirm you’re attending within 3 weeks of a game? Can you imagine the chaos that would cause? Far too complicated and would cause murders.
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A case in point. On the Wednesday before the home Liverpool match in September 2017, when we won 5 -0, I was told by a consultant surgeon that, as my toe had turned black, it had to be amputated! This meant I couldn't go to the match as it would be too dangerous. The only consolation was that I could go my friend's funeral on the Monday, as I would be under the knife later in the week (some consolation).
Fortunately, I managed to lend my card to another friend, who was extremely grateful. I didn't charge him for it as he gave me a lift to and from Wythenshawe Hospital instead. It would probably not have been sold at such short notice, and another blue got a chance to watch us getting a great result.
 
crazyg said:
A case in point. On the Wednesday before the home Liverpool match in September 2017, when we won 5 -0, I was told by a consultant surgeon that, as my toe had turned black, it had to be amputated! This meant I couldn't go to the match as it would be too dangerous. The only consolation was that I could go my friend's funeral on the Monday, as I would be under the knife later in the week (some consolation).
Fortunately, I managed to lend my card to another friend, who was extremely grateful. I didn't charge him for it as he gave me a lift to and from Wythenshawe Hospital instead. It would probably not have been sold at such short notice, and another blue got a chance to watch us getting a great result.
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For the Arsenal home start of Feb 2019, it was the time of year when a lot of people go some type of flu, I put two tickets on ticket exchange due to people pulling out sick around 11am, checked back just before 1.30pm and thousands more had been added, there were 20+ a block. It was a 4.30pm kick off so no sales were allowed after 1.30pm and nearly all vanished.

I wouldn't normally check it, but you could imagine something similar happening at a lot of games.

The club make a decent mark up for most games on the current ticket exchange, I can't see then changing something that makes them money. If they allow people to have a season ticket but not pay for all games then that will cost them money too, and there will be a lot of midweek games with 10k empty not fancying paying median £37 ticket price.
 
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