No, not blind but you seem not to understand how it works.
1. Each Company submits a 5 year plan to Ofwat.
2. Targets for some key issues like leakage and discharge, or capital investment are agreed.
3. Those targets are what they sign up to (not some politicians rants) and they generally meet them.
Fines for non compliance with Environment Agency are at a record, so there is a long way to go, but water companies are not responsible for flooding which is the root cause of discharges. If you have an argument, it is with Ofwat and the Environment Agency. Did you know that Ofwat benchmark capital spending plans and often reduce the companies’ requirement? Every time a local authority gives planning permission for houses to be built on the flood plain, the downstream effect is flooding and sewage discharges. Blame the water company!
On all these public utility problems there is plenty of emotional talk but little realism. For example, I have lost count of the number of times I have read calls for re-nationalisation of water. No-one ever mentions the cost, estimated by Moodys at £15 billion plus taking on a debt of £50 billion. Will you pay your share of that willingly? (About £250 per head, equates to £1000 for an average family of 2 adults and 2 children and the debt would still be extant.) 83% of the public want privatisation, I wonder what the support for it would be, when they had to fork out for it.
The companies have done some crafty financial engineering to maximise the divi paid (often to their own foreign owners) and that should be condemned but it makes no sense to call for action without stating the cost.
Rant over!
Note: I have never worked in the water industry, but it seems to me that it is a convenient Aunt Sally for politicians to cover their own failings. The Labour Party says it will nationalise water; I bet they don’t.