Loads of companies now using it as part of their "customer service". Beyond bonkers in my view. I hope people aren't drawn into this. Using Facebook for what ought to be a private conversation is bad enough.
I already realised I can't really use the NHS properly without the Android app. Not the way everything is set up right now. WTF? I have to carry a spyware device to use a public service paid for by taxation and NI.
People need a reality check in my view. This stuff has crept in big time over the last few years. We are mindlessly throwing our lives into Silicon Valley's laps.
Ironically, that makes Elon's decision look pretty wise from a business perspective.
(Brexit related whinge: Both the US and EU have started to make concrete steps towards hammering the social media firms for all sorts - meanwhile, the UK is just sitting there playing into their hands.)
