Ticket office hold times

[Bombo]

Trying to buy my son one of these flexi gold junior season cards now my window fit purchasing has opened. So far been on hold for 1.5 hours absolutely terrible service as usual. What’s the point of purchase windows if not enough staff to answer the phones?

 

[Jesus H Gabz]

Trying to buy my son one of these flexi gold junior season cards now my window fit purchasing has opened. So far been on hold for 1.5 hours absolutely terrible service as usual. What’s the point of purchase windows if not enough staff to answer the phones?

Get on to fan support on Twitter mate

 

[BringBackSwales]

Trying to buy my son one of these flexi gold junior season cards now my window fit purchasing has opened. So far been on hold for 1.5 hours absolutely terrible service as usual. What’s the point of purchase windows if not enough staff to answer the phones?

Because the fuckers want to squeeze as much money out of us as possible for as little cost as possible. They know we’ll wait so they know they’ll get away with it. Anything Khaldoon says about valuing the core support is utter bollocks

 

[i kne albert davy]

Just had 90 mins waiting gave it in FFS only football would get away with it :-(

 

[Scaring Europe to Death]

I was told at a recent Supporters Club Meeting that the Ticket Office is currently in chaos and chronically short staffed.

 

[Jesus H Gabz]

I was told at a recent Supporters Club Meeting that the Ticket Office is currently in chaos and chronically short staffed.

Don’t we outsource part of it, the Mrs normally rings & she said it’s a call centre that handles a lot of teams most of the time

 

[Scaring Europe to Death]

Don’t we outsource part of it, the Mrs normally rings & she said it’s a call centre that handles a lot of teams most of the time

I thought it was just for the routine home games, but not sure to be honest.

I just know that any situation like Real Madrid and the FA Cup Semi Final being in the same week bring nothing but chaos.

 

[Jesus H Gabz]

I thought it was just for the routine home games, but not sure to be honest.

I just know that any situation like Real Madrid and the FA Cup Semi Final being in the same week bring nothing but chaos.

Yeah, to be fair we have a lot going on at this stage of the season, big games, renewal windows, new ST’s…bad time to be understaffed!

 

[Stephen230]

48 minutes on hold before they answered. So getting quieter than earlier by the sounds of it.

Tomorrow will probably be quieter still I imagine.

I didn’t bother buying it in the end anyway.

 

[Chappie]

It's not beyond the wit of the club to tell you what number you are in the queue