Stadium Turnstile Upgrades

Alfie Budd

Well-Known Member
Joined
19 Jun 2021
Messages
1,622
Team supported
Manchester City
I'm sure plenty of others will have received this email from City but for the benefit of anyone that hasn't seen it:

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Now that the domestic season is over, we are upgrading the turnstiles at both the Etihad Stadium and Joie Stadium as part of our stadium-wide efforts to invest in the latest technology.

The new turnstiles, the installation of which began this week, will over time make entry quicker and easier for fans.

What this means for you
Apart from the addition of a new screen for scanning your ticket, the new turnstiles will not affect the way you enter the stadium on a matchday.

In line with our commitment to incorporating the latest technology stadium-wide, the new turnstiles are being installed with cameras so that some staff can display their accreditation but the cameras will not be in operation on a matchday for fans as they enter the stadium.

Because of the upgrade, current mobile Season Tickets will no longer be active. Here’s what to expect:

  • From next week, your Season Ticket will move to the expired section of your phone wallet – or you can delete it manually.

  • Ahead of next season, we will send you a new Season Ticket to download, along with simple instructions and more information about the new turnstiles. Downloading your new pass will be straight forward with only a few steps.

  • Fans who use a physical Season Ticket for accessibility reasons will be contacted separately, and a replacement season ticket will be issued to them.

  • Our Fan Support team will be running a dedicated support service to help with any issues. More details will be shared nearer the time.

Should you have any questions about the new turnstiles or the steps for downloading your new Season Ticket, please do not hesitate to contact our dedicated Fan Support team.

Thanks for your continued support as we enhance your stadium experience.
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This image provides an example of what the new screens will look like.
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1662374_screenshot-2025-05-29-at-08.30.16.png
 
I'm sure plenty of others will have received this email from City but for the benefit of anyone that hasn't seen it:



[td]
Now that the domestic season is over, we are upgrading the turnstiles at both the Etihad Stadium and Joie Stadium as part of our stadium-wide efforts to invest in the latest technology.

The new turnstiles, the installation of which began this week, will over time make entry quicker and easier for fans.

What this means for you
Apart from the addition of a new screen for scanning your ticket, the new turnstiles will not affect the way you enter the stadium on a matchday.

In line with our commitment to incorporating the latest technology stadium-wide, the new turnstiles are being installed with cameras so that some staff can display their accreditation but the cameras will not be in operation on a matchday for fans as they enter the stadium.

Because of the upgrade, current mobile Season Tickets will no longer be active. Here’s what to expect:

  • From next week, your Season Ticket will move to the expired section of your phone wallet – or you can delete it manually.

  • Ahead of next season, we will send you a new Season Ticket to download, along with simple instructions and more information about the new turnstiles. Downloading your new pass will be straight forward with only a few steps.

  • Fans who use a physical Season Ticket for accessibility reasons will be contacted separately, and a replacement season ticket will be issued to them.

  • Our Fan Support team will be running a dedicated support service to help with any issues. More details will be shared nearer the time.


Should you have any questions about the new turnstiles or the steps for downloading your new Season Ticket, please do not hesitate to contact our dedicated Fan Support team.

Thanks for your continued support as we enhance your stadium experience.


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s.gif
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[td]
This image provides an example of what the new screens will look like.

[/td]​

1662374_screenshot-2025-05-29-at-08.30.16.png
It’s for those that leave early, they deduct loyalty points if seen leaving via cameras lol
 

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