Season ticket holders non attenders numbers

It’s all been so last minute. When my son contacted them to explain his shift working and ask for some leniency, they considered his case, rang him and told him to swap to a flexible gold. And gave him 24 hours to reach a decision and find £150. To say he felt bamboozled is an understatement. He contact Alex at City Matters to update him, and was advised to refuse. They should give everyone a season to see whether flexi works better for them without some threat of taking their season ticket away.
Got exactly the same response with my lads whose also a shift workers. They certainly understand now we want nothing to do with flexi gold.
 
They might already do that, but 1,200 not attending a single game is around 3% of our ST base; do they all have long term issues?
I know a blue who was in that position but he had an extremely rare health condition. But I'd have thought it was rare.

For me, the big thing that stands out with those numbers, is that of the 5000 who attend less than half the games, the majority, 3000 of them, are attending three or less.

There seems to be a lot of discussion about edge cases, where a few changed games, messed up travel, work commitments, or health issues, might push you just below the 10. A lot of people will be sympathetic with that, but I'd be interested to know if anyone wants to make a case for almost no attendance at all, because that's apparently the case with almost 10% of the ST base.
 
but I'd be interested to know if anyone wants to make a case for almost no attendance at all, because that's apparently the case with almost 10% of the ST base.
As long as they ensure that their seat is filled by another fan whats the issue?

Anyway to answer your question directly, a diagnosis of cancer and resultant treatment kept us away for the majority of one season. We clearly deserved to be stripped of our season tickets for that. Of course we made sure our seats were filled as the vast majority of fans that are absent do.
 
For me, the big thing that stands out with those numbers, is that of the 5000 who attend less than half the games, the majority, 3000 of them, are attending three or less.

There seems to be a lot of discussion about edge cases, where a few changed games, messed up travel, work commitments, or health issues, might push you just below the 10. A lot of people will be sympathetic with that, but I'd be interested to know if anyone wants to make a case for almost no attendance at all, because that's apparently the case with almost 10% of the ST base.t
I think it depends how long it goes on for. The bloke 2 seats down from me had a stroke early in the season a few years ago, and his seat was empty the whole season. I’m sure his wife had more important things to worry about than filling his seat. And maybe she was hoping he’d recover. He didn’t. And the next season the seat was taken by someone new. But continuous non attendance for years, there’s no case for. And city maybe have some sort of duty of care to check what’s going on.
 
As long as they ensure that their seat is filled by another fan whats the issue?

Anyway to answer your question directly, a diagnosis of cancer and resultant treatment kept us away for the majority of one season. We clearly deserved to be stripped of our season tickets for that. Of course we made sure our seats were filled as the vast majority of fans that are absent do.

I assume you've had people arguing with you to answer in that way - and like the edge cases around 10 games, I don't think anyone is going to think the club should be taking away a ST from someone who uses it for many years, then has a health issue that means they can't temporarily attend.

What I'm curious about is whether you think those circumstances are likely to apply to around 10% of Season Ticket holders each year? Whether anyone is happy to say that they regularly only attend a couple of games a year, with no major mitigating circumstances.
 
I assume you've had people arguing with you to answer in that way - and like the edge cases around 10 games, I don't think anyone is going to think the club should be taking away a ST from someone who uses it for many years, then has a health issue that means they can't temporarily attend.

What I'm curious about is whether you think those circumstances are likely to apply to around 10% of Season Ticket holders each year? Whether anyone is happy to say that they regularly only attend a couple of games a year, with no major mitigating circumstances.
I can't speak for others. Only myself. The club also omitted to mention if those season ticket holders who were absent had actually filled their seat through club endorsed methods like the ticket exchange. Can anyone on here say with actual clarity that what the club are saying is that the number of season ticket holders they mention didn't attend and their seats were left empty? I think the stats are just didn't attend irrespective of them having filled the seats.
 
As long as they ensure that their seat is filled by another fan whats the issue?

Anyway to answer your question directly, a diagnosis of cancer and resultant treatment kept us away for the majority of one season. We clearly deserved to be stripped of our season tickets for that. Of course we made sure our seats were filled as the vast majority of fans that are absent do.
Who told you that? Someone on here? The club?
 
I can't speak for others. Only myself. The club also omitted to mention if those season ticket holders who were absent had actually filled their seat through club endorsed methods like the ticket exchange. Can anyone on here say with actual clarity that what the club are saying is that the number of season ticket holders they mention didn't attend and their seats were left empty? I think the stats are just didn't attend irrespective of them having filled the seats.
I read it as the ticket holder themselves didn't attend for whatever reason.
 
I can't speak for others. Only myself. The club also omitted to mention if those season ticket holders who were absent had actually filled their seat through club endorsed methods like the ticket exchange. Can anyone on here say with actual clarity that what the club are saying is that the number of season ticket holders they mention didn't attend and their seats were left empty? I think the stats are just didn't attend irrespective of them having filled the seats.

I assume they weren't left empty as that's a lot of seats for each game.

But are you saying you're happy with people regularly attending just 0-3 games, without a one off reason such as you've explained about your own health issues?

I think flexibility is definitely appropriate for the cases where people occasionally struggle to hit 10 games, or where a one off health issue means they struggle to attend at all for a while - but most of the people being targeted are attending almost no games, and I'd be really surprised if that's due to one off issues.
 
I assume they weren't left empty as that's a lot of seats for each game.

But are you saying you're happy with people regularly attending just 0-3 games, without a one off reason such as you've explained about your own health issues?

I think flexibility is definitely appropriate for the cases where people occasionally struggle to hit 10 games, or where a one off health issue means they struggle to attend at all for a while - but most of the people being targeted are attending almost no games, and I'd be really surprised if that's due to one off issues.
I wonder how many seasons some of those no-shows go back? Probably figures that the club won't release sadly.
 
Not sure how true this is but 'Adding to the suspicion, I was advised - if challenged over the ticket - to lie and say it was a free gift, because stadium staff "have an incentive to invalidate tickets".

Why would staff have an incentive to invalidate tickets? Apart from the obvious which is to further reduce season tickets to enable them to sell match by match.

Seems a bit far fetched but who knows these days
 
Over the years a lot of season ticket holders have moved out of Manchester and getting to a midweek game must be awkward. I think it's good that other supporters get the opportunity to go to the game with City's support best reflecting the community from which it is based best in midweek Cup games.
 
Can see why the club want to control where the ticket goes and why you add them to your account to pass the season ticket on for just security reasons but if the season ticket is put up for sale it shouldn’t matter how many games you miss..

Must be more to do with they want your seat..
When I passed my ticket it was to friends and family. Never a problem . Now each person I pass it on to has to pay £25. Money making exercise nothing else!
Playing devil’s advocate here but what that actually sometimes does (and I’m guilty of it too) is let people jump the queue ahead of those who may have been struggling to get a ticket. Obviously only the big games in reality but it’s why a lot of away tickets don’t end up being available on a points based system.
they’ve never really struggled to get tickets though unless it was for really big games.the original fans did the hard graft and spent big money so don’t really get city making every thing harder than it needs to be
 
Roan must have been desperate to see his beloved rags get a thrashing. I wonder if he left after gaining admission, or whether he stayed to watch the whole game at the licence payers' expense. ****.
 
Roan must have been desperate to see his beloved rags get a thrashing. I wonder if he left after gaining admission, or whether he stayed to watch the whole game at the licence payers' expense. ****.
He wouldn’t have been the one using the Blackmarket ticket. He would have been in the main stand stuffing his face in the media hospitality area at our expense.
 

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