Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

Durham Blue said:
Help please anyone , we can’t make the West Ham match and want to send our two season tickets to a nominated friends and family member . However he wants both our season tickets to be transferred. Can I send one via ticket transfer to his named account and the other to a different F &F member and they forward the e mail it to him so he gets two tickets? ( p.s. thanks City for making this so difficult!)
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I don’t think you get an email now, the transferred ticket goes into the recipient’s wallet?
 
Durham Blue said:
Help please anyone , we can’t make the West Ham match and want to send our two season tickets to a nominated friends and family member . However he wants both our season tickets to be transferred. Can I send one via ticket transfer to his named account and the other to a different F &F member and they forward the e mail it to him so he gets two tickets? ( p.s. thanks City for making this so difficult!)
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Went to supporters hub on the day of Dortmund game and they printed a paper ticket for a mate. You can ring/email fan support or use X to give authority.
 
OK thanks for the help. Transferred the tickets today and got confirmation that the transfer works but no e mails have been received by the recipients. Is there a delay or do tickets not get sent until nearer the game ( West Ham in December) . Any thoughts anyone?
 
Durham Blue said:
OK thanks for the help. Transferred the tickets today and got confirmation that the transfer works but no e mails have been received by the recipients. Is there a delay or do tickets not get sent until nearer the game ( West Ham in December) . Any thoughts anyone?
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The times i have done it the email was instant.
 
Durham Blue said:
OK thanks for the help. Transferred the tickets today and got confirmation that the transfer works but no e mails have been received by the recipients. Is there a delay or do tickets not get sent until nearer the game ( West Ham in December) . Any thoughts anyone?
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I rang them today about this, for the Leverkusen game, they said if the game is within a couple of weeks the email should be immediate, as West Ham is December I expect they will be emailed nearer the time
 
Quick question.
My youngest isnt in the cup scheme but is going to buy a ticket for Brentford. Does it just get added to his season card pass as per c.league and fa cup tickets?

Only reason I ask is because I am not going but have his season card in my wallet but my eldest is taking him. Not sure how that works
 
St Helens Blue (Exiled) said:
Quick question.
My youngest isnt in the cup scheme but is going to buy a ticket for Brentford. Does it just get added to his season card pass as per c.league and fa cup tickets?

Only reason I ask is because I am not going but have his season card in my wallet but my eldest is taking him. Not sure how that works
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Yes his pass will be updated so your eldest will need to download it to his phone so he can scan him in.
 
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