Firstly without know the full facts of the OP's situation then its difficult to have an opinion of the club's actions However I am aware of a couple of people that contacted the club and explained their circumstances and why they wouldn't be able to attend the minimum matches. The club couldn't have been more understanding, even offering a parking place and access to lifts in one case unfortunately this wouldn't have helped, they were told not to worry and to keep the club informed if it continued into next season
Just to add I know a rag who had a ST at City and used it for about there games a season the derby and a couple of other big games rest of the time it was left empty and it amused him that it was thus He had to give it up when the new criteria was introduced The club are trying to stop this kind of thing going on including the touts