SSD Not Recognized - Help Request

The Silver Surfer

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1 Jul 2009
Messages
4,329
I have my son's old Acer Aspire One D270 8.9" pc with Windows 7. (Don't laugh)
It came with 1gb RAM which Ive upgraded to 2gb (max)
I have a plan to put Windows 10 on as apparently it runs really well on older devices and it would make it a neat little device.
*there is a compatibility issue with the Intel Graphics Accelerator 3600 which prevents a direct upgrade but you can install Windows 10 from an ISO file on a USB stick and run the driver for the IGA 3600 in WIndows 7 mode*

Anyway, firstly, I cloned the HDD to a 64gb kingston SSD just so the unit is as speedy as possible
but when I boot I get the following:

Realtek PCIe FE family controller series v1.27 (10/31/11)
PXE-E61: Media test failure, check cable

PXE-M0F: Exiting PXE ROM.
No bootable device - insert boot disk and press any key

In the BIOS the "HDD" is listed as a Kingston 64GB - even though its a SSD
SATA is set to AHCI Mode
Boot Sequence is
HDD0
USB FDD
USB HDD
USB CDROM
ATAPI CDROM
Network Boot : Realtek PXE B01 D00

Now as it lists a HDD it obviously does not recognize an SSD, so I contacted Acer support who replied:

This unit does not support SSD drive, you can add hardware on the unit; however, by doing so, if you damage any internal components of the product, this will void the warranty.

We neither recommend nor support upgrading/downgrading hardware/software on the product as it may lead to compatibility issues. If you wish to upgrade/downgrade hardware/software on the product, we request you to contact a local technician for assistance.


I would think this means it can be done but what would it involve? Anyone with any ideas?
BIOS update? Motherboard driver updates?

Thanks.
 
I have had that computer for about 4 yrs,12 hours a day every day,had the odd brain fart but works a treat,i upgraded my back up to windows 10 and really regretted it so i'm sticking with windows 7
 
I have my son's old Acer Aspire One D270 8.9" pc with Windows 7. (Don't laugh)
It came with 1gb RAM which Ive upgraded to 2gb (max)
I have a plan to put Windows 10 on as apparently it runs really well on older devices and it would make it a neat little device.
*there is a compatibility issue with the Intel Graphics Accelerator 3600 which prevents a direct upgrade but you can install Windows 10 from an ISO file on a USB stick and run the driver for the IGA 3600 in WIndows 7 mode*

Anyway, firstly, I cloned the HDD to a 64gb kingston SSD just so the unit is as speedy as possible
but when I boot I get the following:

Realtek PCIe FE family controller series v1.27 (10/31/11)
PXE-E61: Media test failure, check cable

PXE-M0F: Exiting PXE ROM.
No bootable device - insert boot disk and press any key

In the BIOS the "HDD" is listed as a Kingston 64GB - even though its a SSD
SATA is set to AHCI Mode
Boot Sequence is
HDD0
USB FDD
USB HDD
USB CDROM
ATAPI CDROM
Network Boot : Realtek PXE B01 D00

Now as it lists a HDD it obviously does not recognize an SSD, so I contacted Acer support who replied:

This unit does not support SSD drive, you can add hardware on the unit; however, by doing so, if you damage any internal components of the product, this will void the warranty.

We neither recommend nor support upgrading/downgrading hardware/software on the product as it may lead to compatibility issues. If you wish to upgrade/downgrade hardware/software on the product, we request you to contact a local technician for assistance.


I would think this means it can be done but what would it involve? Anyone with any ideas?
BIOS update? Motherboard driver updates?

Thanks.
Try changing the boot mode to Legacy+UEFI.
 
It should be on the boot section of bios menu near top, well it is on mine, about 6 tabs across.

The Boot menu only has a boot priority order setting, nothing else, and I can't see it in any of the other tabs either.

Could the Bios be locked down, hence the Acer response they "don't support it"?
 
I've just had a thought, when you cloned the hard drive were you using ide mode? If so wouldn't it still be expecting that when it boots? Change it back and try, you can change after the fact in the registery.
 
Correct. Well, I tried to, that's where the error message came in.



No

Thats the problem. You have to format it or better do a clean erase of the ssd drive put it back in the laptop and then install windows either by disc or from a usb drive. Once you put a formatted or clean erase ssd drive into a windows laptop/pc you should get options to install windows.
 
Thats the problem. You have to format it or better do a clean erase of the ssd drive put it back in the laptop and then install windows either by disc or from a usb drive. Once you put a formatted or clean erase ssd drive into a windows laptop/pc you should get options to install windows.
As I understood it he cloned the original disk and then just swapped them.
 
As I understood it he cloned the original disk and then just swapped them.

Correct.

Thats the problem. You have to format it or better do a clean erase of the ssd drive put it back in the laptop and then install windows either by disc or from a usb drive. Once you put a formatted or clean erase ssd drive into a windows laptop/pc you should get options to install windows.

Ive thought about just trying this to save the hassle. I downloaded Windows 10 iso but when I tried to download WIndows 7 it asked me for the product key then was told that I couldn't because the manufacturer didn't allow it and that if there was a problem to contact them to reinstall it. I just hope that if I do this with windows 10 it will take the product key.

I've just had a thought, when you cloned the hard drive were you using ide mode? If so wouldn't it still be expecting that when it boots? Change it back and try, you can change after the fact in the registery.

I hadn't checked and really have not idea what IDE mode is but im pretty sure that when i first went into BIOS when the cloned SSD failed on boot up that it was already in AHCI mode.
 
Correct.



Ive thought about just trying this to save the hassle. I downloaded Windows 10 iso but when I tried to download WIndows 7 it asked me for the product key then was told that I couldn't because the manufacturer didn't allow it and that if there was a problem to contact them to reinstall it. I just hope that if I do this with windows 10 it will take the product key.



I hadn't checked and really have not idea what IDE mode is but im pretty sure that when i first went into BIOS when the cloned SSD failed on boot up that it was already in AHCI mode.
Ah, I was hoping you'd changed it yourself.
 
Why would this legacy setting be missing?

If nothing works by the time the pen drive i've ordered drops through the post I think I'll wipe the SSD and pop a clean Windows 10 on it. Then cross my fingers.

I've still got the original HDD Win 7 on it.
 

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