Once the meetings were stopped by the club, there was just silence from the club and no interaction between the club and the fans at all, which went down really badly with the fans. Then City came up with City Matters group. The rest is history.
City came up with the City Matters group because the FA had said that all clubs should have direct contact with ALL supporters, not just official supporters groups, as I understood it at the time.
So basically City had to comply and their idea of compliance, which was actually a good idea at the time, was to come up with a City Matters group with representatives from all groups of supporters, or as many as possible.
What then seemed to happen was that the club did all the deciding and the fixing of agendas and what could be discussed from the way I heard it.
Monthly meetings with the minutes printed a week after the meeting was also promised and the minutes rarely seemed to happen. Or if they were they were hidden on the OS or somewhere that took forever to find. By the time you found them you had lost the will to live. ;-)
As for the points of view meetings, I also attended them and when I first started attending them they were interesting and varied. Plus most times we had either a player or the manager attending as well.
I attended the famous (or infamous depending on point of view) meeting where Mancini was asked about what he would do about the Stretford lot and their banner, he promised to drive the bus over the Mancunian way himself to tear it down!! :-)
(I have a photo of me with Mancini, as we arrived at the venue at the same time. The then Eccles branch secretary asked him if he would mind, I would never have asked. Not cheeky enough. Same as when VK was standing right next to me on his last match and everyone was asking and I was too 'shy'!)
The last couple of them did start to get tedious but a lot of that seemed to be down to the fact that people took their complaints there instead of to their supporter branches if I read it correctly. Most of the 'problems' could have been sorted by the OSC. My humble reading of the situation at the time. :-)
Therefore it wasn't really City's idea but the FA diktat surely?