“City Matters” fan committee

[squirtyflower]

You're right that my wording wasn't accurate but the result is still the same. People are buying tickets for the points and those people are not attending games.

No the point was rather disingenuous when it linked buying tickets to a game and passing them on to others to use, was given as a reason for passing them on to Thomas Cook instead. When the reality was that in the first Shaktar game some people bought tickets for the game and didn’t attend, for whatever reason. These people were then turned into fans who are passing tickets on, which was clearly not the case. Even though in your post it said it’s better the tickets went to the fans tha went and not those who pass them on, although you know that’s not what happened, as did the club.
So, IMO, using the few fools who bought tickets to an extremely cheap game, that hardly anyone was going to, thinking they would get the points, they didn’t by the way, as one of the reasons for handing over more tickets to Thomas Cook is just wrong. Don’t use our own fans as a battering ram for their commercial gain.

I see the need for why the club want to do this, I also see fans concerns when they say why can’t fans go on the plane without a ticket. And if it’s in the contract, then have it changed!
I’m going to Schalke with my wife, daughter and grandson. Which means someone else has to come along to look after grandson when the game is on. That immediacy precludes us going with Thomas Cook as two of the party are not going to the game.
I’ve been to two Euro aways with friends where one has taken his wife, a rag *spits*, just for the trip. She didn’t want to go to the game.
Thomas Cook and the club need to be more creative in filling their planes.

 

[Prestwich_Blue]

Done the whole trip 2 nights 120 quid, not even close

Of course you can do the flight cheaper if you can do it for two nights and be flexible on times, dates and which airports you fly from and to. But if you can only manage a day trip then there's no other way of doing it and you'll pay for the convenience.

When we played in Madrid in 2012, I'd just finished a year long contract so could do a longer trip but two of my mates were still working on the same project and getting paid by the day. No work, no pay. As they were getting paid a few hundred quid a day, it was far better for them to pay more for a day trip which minimised their loss of income. If you've got limited holidays or work shifts then a one-day trip is very helpful.

How long do these 'contracts and commercial agreements' run for? Lets be clear about this, it was the Club who has taken the contract and agreements on for financial gain, not the good of the fans who now have the issues.

What fans have the issues? No group stage game sold out this season and we'll be putting in place measures that discourage or stop people buying tickets they don't intend to use. There are loads more tickets being bought by people, either seasonal hospitality or ordinary season card holders, doing this than will benefit from the TC arrangement. I bet there's something like 500 tickets changing hands for many games. If we can reduce that by even half, there will be more tickets available for people who do want to buy the tickets and use them.

And these contracts the club take on for financial gain help pay for players like KDB, the two Silvas, Sergio, Sterling etc. Otherwise it comes from ticket prices. Did you realise that City, excluding profits on transfers, have operated at a loss every single year so far since the takeover? Yet you think they should increase ticket prices 10% or shouldn't take on contracts because those contracts might affect 100 fans for 2 or 3 games? We're a commercial business not a fucking charity.

 

[fathellensbellend]

Appreciate one day trips can suit some people, but my loyalty points have earnt me the right to make my own decisions, based on a system implemented by the club. Every Europan trip be it one day, or two, I have always done it for miles cheaper than TC, or spikes trips. I was of the opinion, wrongly it appears that the fan representation was to support and help the fans, not ensure the profits of Thomas Cook, a firm who, if the trip doesn't suit, doesn't even provide travel

 

[squirtyflower]

What fans have the issues? No group stage game sold out this season and we'll be putting in place measures that discourage or stop people buying tickets they don't intend to use. There are loads more tickets being bought by people, either seasonal hospitality or ordinary season card holders, doing this than will benefit from the TC arrangement. I bet there's something like 500 tickets changing hands for many games. If we can reduce that by even half, there will be more tickets available for people who do want to buy the tickets and use them.
.

Not Supporters Clubs then?
Oh no it’s alright for them to pass their tickets on to people without the points as they are fellow fans, my bad.


Can I also ask where you get the 500 figure from? In a normal 3000 allocation, normal season card holders get 1800 tickets. Are you seriously saying that they are selling on a quarter of them?

 

[PragueBlue]

Appreciate one day trips can suit some people, but my loyalty points have earnt me the right to make my own decisions, based on a system implemented by the club.

Of course you have the right to make your own decisions but the club equally have the right to decide to amend those systems as they see fit.

 

[fathellensbellend]

Of course you have the right to make your own decisions but the club equally have the right to decide to amend those systems as they see fit.

Then don't mislead people to spend money on things like platinum, when you don't intend to put into plan what you are selling, it's illegal

 

[Prestwich_Blue]

No the point was rather disingenuous when it linked buying tickets to a game and passing them on to others to use, was given as a reason for passing them on to Thomas Cook instead. When the reality was that in the first Shaktar game some people bought tickets for the game and didn’t attend, for whatever reason. These people were then turned into fans who are passing tickets on, which was clearly not the case. Even though in your post it said it’s better the tickets went to the fans tha went and not those who pass them on, although you know that’s not what happened, as did the club.
So, IMO, using the few fools who bought tickets to an extremely cheap game, that hardly anyone was going to, thinking they would get the points, they didn’t by the way, as one of the reasons for handing over more tickets to Thomas Cook is just wrong. Don’t use our own fans as a battering ram for their commercial gain.

I see the need for why the club want to do this, I also see fans concerns when they say why can’t fans go on the plane without a ticket. And if it’s in the contract, then have it changed!
I’m going to Schalke with my wife, daughter and grandson. Which means someone else has to come along to look after grandson when the game is on. That immediacy precludes us going with Thomas Cook as two of the party are not going to the game.
I’ve been to two Euro aways with friends where one has taken his wife, a rag *spits*, just for the trip. She didn’t want to go to the game.
Thomas Cook and the club need to be more creative in filling their planes.

There's no linkage between the Thomas Cook issue and the general issue of buying tickets that aren't used by the person who bought them. They're two completely different things and were brought up at two different meetings.

TC don't gain anything by this either. They're covered in any eventuality but it's the club who lose out if the flight has empty seats. And I think it's quite reasonable that they insist on a ticket if it's a flight laid on for a game. Imagine the howls of outrage if the plane had 100 people on it who were just going to Cologne (or wherever) for a meeting or a day out at an Xmas market or something.

I've checked TC's football travel website and the only European away trip open is Spurs at Dortmund, where they offer a ticket as part of the package.

 

[blue corby]

There's no linkage between the Thomas Cook issue and the general issue of buying tickets that aren't used by the person who bought them. They're two completely different things and were brought up at two different meetings.

TC don't gain anything by this either. They're covered in any eventuality but it's the club who lose out if the flight has empty seats. And I think it's quite reasonable that they insist on a ticket if it's a flight laid on for a game. Imagine the howls of outrage if the plane had 100 people on it who were just going to Cologne (or wherever) for a meeting or a day out at an Xmas market or something.

I've checked TC's football travel website and the only European away trip open is Spurs at Dortmund, where they offer a ticket as part of the package.

How many seats need to be filled on a tc flight before it is guaranteed to go ? Or in other words before they make a profit ? 50% , 75% capacity?

 

[Prestwich_Blue]

Not Supporters Clubs then?
Oh no it’s alright for them to pass their tickets on to people without the points as they are fellow fans, my bad.


Can I also ask where you get the 500 figure from? In a normal 3000 allocation, normal season card holders get 1800 tickets. Are you seriously saying that they are selling on a quarter of them?

No. I'm saying that out of a 3k allocation then possibly 500 tickets are being passed on, be that seasoncard holders, seasonal hospitality members AND SUPPORTERS CLUBS. When there's posts on here offering travel and ticket, the chances are that's a branch I reckon. So it's being done across the board and the club needs to get some control over it.

 

[Prestwich_Blue]

How many seats need to be filled on a tc flight before it is guaranteed to go ? Or in other words before they make a profit ? 50% , 75% capacity?

For what seems like the millionth time, the club have to cover the cost of the empty seats so if it's a 200-seater plane and goes half-full, the club pays for those 100 empty seats. So that's something like £25k. Shakhtar cost them £50k alone I believe.

No idea what the cancellation threshold is and not sure if TC get compensated if the flight has to be cancelled. TC aren't a charity and neither are the club. The fact that the prices of the TC and Sport Options day trips are similar suggests TC aren't ripping fans off.