Re: 1st payment
Copied and pasted an email I received on the 8th. Don't know if it applies to everyone.
I've only removed personal info:
Thank you for signing up to pay for your Seasoncard by Direct Debit.
A Direct Debit payment, due in respect of the above Direct Debit Instruction, was due to be collected on or just after 15th of July 2013 for the amount of £***. Due to a technical error, this payment will now be collected on or just after the 29th of July 2013.
If there are any changes to the amount, date or frequency of your Direct Debit we will notify you 10 working days in advance of your account being debited or as otherwise agreed.
By signing up to Direct Debit you are agreeing to an automatic renewals scheme, this means that next season your Seasoncard will be automatically renewed (including any add on product purchased the previous year) and you will once again be enrolled on to the Direct Debit scheme. We will contact you with your 2014/15 Seasoncard details prior to the 2014/15 renewal window. Should you wish to change your method of payment you must contact the Club prior to the published renewal deadline date for the 2014/15 season. If you do not wish to renew your Seasoncard you must contact the Club no later than the published renewal date for the 2014/15 season, after which the Seasoncard will be released for re-sale for the 2014/15 season.
For full Seasoncard terms and conditions please visit <a class="postlink" href="http://www.mcfc.co.uk" onclick="window.open(this.href);return false;">http://www.mcfc.co.uk</a>.
If you have any queries in respect of this notification, please contact our Supporter Services team on 0161 444 1894 (option 1, then 3) or email
ddqueries@mcfc.co.uk. Otherwise collections will commence and continue as detailed above.
Thank you for your continued support.
Yours sincerely
Supporter Services
Manchester City Football Club