Booking.com taken payment before stay on free cancellation

T T

The Fat el Hombre

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Hi anyone had trouble with booking.com and free ancellation. I've got free cancellation on a hotel up until midnight tonight, but the hotel took payment this morning. Booking.com says I cans till cancel for free up until midnight but can I gurantee I will get my money back? Anyone had anything like this before?

Cheers
 
The Fat el Hombre said:
Hi anyone had trouble with booking.com and free ancellation. I've got free cancellation on a hotel up until midnight tonight, but the hotel took payment this morning. Booking.com says I cans till cancel for free up until midnight but can I gurantee I will get my money back? Anyone had anything like this before?

Cheers
Click to expand...

Yep, did it myself a couple of weeks ago. They take the payment, and then refund it to your card if you cancel during the free cancellation period.
 
The Fat el Hombre said:
Hi anyone had trouble with booking.com and free ancellation. I've got free cancellation on a hotel up until midnight tonight, but the hotel took payment this morning. Booking.com says I cans till cancel for free up until midnight but can I gurantee I will get my money back? Anyone had anything like this before?

Cheers
Click to expand...
So we're not having that secret night alone now?
 
Yeah its not that unusual - they will refund your card if you've cancelled before the deadline. I had booked one in Spain and they took the payment. I cancelled it a couple of weeks later and in that time the € had got weaker and I ended up getting more money back than they had taken. Obviously that can go the other way.
 
I have.
That is why I posted the reference.
In fact now, if I have a choice I prefer hotel.com
 
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