Exactly the same with me. Had the same email from City this afternoon even though I'd updated my card in the summer. Even though my existing card was valid until 2027. Like you, I've since gone through the update process again. Honestly, City's IT system isn't fit for purpose. Supporting the Blues can be really frustrating.Not had response yet but have received an email to say they couldn't take payment as the 'card details provided are no longer valid'. Despite it being the same card as for the champs league scheme they took payment for fine a few days earlier. Typical city. Went through process of re-adding same card and will see if that does trick or if hear back from them in next day or so
That's exactly what happened to me yesterday afternoon.Not had response yet but have received an email to say they couldn't take payment as the 'card details provided are no longer valid'. Despite it being the same card as for the champs league scheme they took payment for fine a few days earlier. Typical city. Went through process of re-adding same card and will see if that does trick or if hear back from them in next day or so
No nothing yet. Will leave until tomorrow morning then ring if necessary :-(@BillCarlisle & @blue_jess , had to also do the card thing on Friday has your ticket 'gone through yet'?
Don't fancy chasing round on the phone on Monday and certainly don't fancy trying to find someone in the scrum of people with problems for today's game.
Payment gone through this morning for me.No nothing yet. Will leave until tomorrow morning then ring if necessary :-(
Me too :-)Payment gone through this morning for me.
Not like Sky/TNT to manipulate fixtures so early into the season...