City monitoring the forum

Chappie said:
Why, I'm sure that they are not the only organisation that snoops on there customers.
Click to expand...

Unbelievably after doing a bit more research it seems the club has acted completely legally.

No, there has been no GDPR (or UK GDPR) breach by Manchester City football club staff in this scenario.67b75d636c6a812af3
Why This Is Not a GDPR Breach
GDPR/UK GDPR regulates the processing of personal data (info relating to an identifiable person, like your name "Felix" or ticket details). Here's a step-by-step breakdown:
What Happened (Confirmed from Your Forum Post):
You swapped your ticket informally with another fan ("a blue") outside official channels.a3ed2a
Club canceled the ticket after spotting your public forum post about using your brother's ticket (which they viewed as potential misuse).8a5d3c
At the ticket office, a rep showed you a screenshot of your own post and refused to print/reissue (even after you offered to swap back).409aa9
Your Swap Breached Man City's Ticket Terms:
Aspect
Official Policy
Your Action
Transfers Allowed
Only to Cityzens Members or up to 3 pre-nominated non-members via official app (free, same age group). No informal swaps.b2503f19134c
Swapped with random fan (not nominated/official).
Brother's Ticket Post
Likely seen as unauthorized transfer (brother must be nominated).e68e91
Public post admitting potential breach.
Consequences
Club can cancel tickets for suspected misuse (Clause 10.1: "suspend... withdraw... or cancel" for breaches or suspected resale). No refunds.c6abd4
Ticket canceled to enforce rules.
Ticket touting/swapping is illegal under UK law (Criminal Justice Act 1994); clubs actively prevent it.33bb6f
Club's Actions Were Lawful Processing Under GDPR:
Processing Step
GDPR Article
Why Lawful?
Reading public forum post
Art 5(1)(a), 6(1)(f)
Public data (Bluemoon post) – no privacy expectation. Legitimate interest: Stop breaches.ac1956
"Looked up supporters called Felix"
Art 6(1)(f)
Legitimate interest (fraud prevention). Your name = public identifier matching registered supporter database (they already hold your data lawfully as ticket buyer).914300
Canceled ticket
Art 6(1)(f), Terms Clause 10
Contractual enforcement + legitimate interest. Your breach justified it.
Showed you the screenshot
Art 15 (Access Right)
Your own data/post – they disclosed it back to you. No third-party sharing.fadb08
Legitimate Interests Test (Art 6(1)(f)): Club's interest (fair ticketing) outweighs your rights (you breached terms; post was public).
No other breaches (e.g., no profiling, no leaks, transparent via terms/privacy policy).726319
Forum Users' Doubts? Spot-On – But Doesn't Change Legality:
Many skeptical club monitors (e.g., "useless bastards haven't even got time to answer the phone").ed8dfa
Easy for you: Username = real first name ("Felix") – one search in database.be6c86
Clubs routinely monitor social media/forums for touting (e.g., Spurs, Arsenal). No GDPR fines for this.
If You Complain (Won't Win, But...):
ICO (UK regulator): Dismiss – lawful.8a2bb7
Club: Email ticketing@mancity.com; cite Supporter Charter.f02a40
Fix: Nominate friends officially next time. Use Ticket Exchange for absences.
Lesson: Watch posts – clubs do check (especially unique names). Official transfers only to avoid this. Loyal fans get it – but rules = rules.

Sorry about formatting its a copy and paste job

Absolutely disgusting behaviour from the club I have to say. But it is legal as far as I can tell. What are we becoming. Soriano needs to feel the displeasure imo and it needs to get nasty.
 
Kippax Street 1880 said:
Unbelievably after doing a bit more research it seems the club has acted completely legally.

No, there has been no GDPR (or UK GDPR) breach by Manchester City football club staff in this scenario.67b75d636c6a812af3
Why This Is Not a GDPR Breach
GDPR/UK GDPR regulates the processing of personal data (info relating to an identifiable person, like your name "Felix" or ticket details). Here's a step-by-step breakdown:
What Happened (Confirmed from Your Forum Post):
You swapped your ticket informally with another fan ("a blue") outside official channels.a3ed2a
Club canceled the ticket after spotting your public forum post about using your brother's ticket (which they viewed as potential misuse).8a5d3c
At the ticket office, a rep showed you a screenshot of your own post and refused to print/reissue (even after you offered to swap back).409aa9
Your Swap Breached Man City's Ticket Terms:
Aspect
Official Policy
Your Action
Transfers Allowed
Only to Cityzens Members or up to 3 pre-nominated non-members via official app (free, same age group). No informal swaps.b2503f19134c
Swapped with random fan (not nominated/official).
Brother's Ticket Post
Likely seen as unauthorized transfer (brother must be nominated).e68e91
Public post admitting potential breach.
Consequences
Club can cancel tickets for suspected misuse (Clause 10.1: "suspend... withdraw... or cancel" for breaches or suspected resale). No refunds.c6abd4
Ticket canceled to enforce rules.
Ticket touting/swapping is illegal under UK law (Criminal Justice Act 1994); clubs actively prevent it.33bb6f
Club's Actions Were Lawful Processing Under GDPR:
Processing Step
GDPR Article
Why Lawful?
Reading public forum post
Art 5(1)(a), 6(1)(f)
Public data (Bluemoon post) – no privacy expectation. Legitimate interest: Stop breaches.ac1956
"Looked up supporters called Felix"
Art 6(1)(f)
Legitimate interest (fraud prevention). Your name = public identifier matching registered supporter database (they already hold your data lawfully as ticket buyer).914300
Canceled ticket
Art 6(1)(f), Terms Clause 10
Contractual enforcement + legitimate interest. Your breach justified it.
Showed you the screenshot
Art 15 (Access Right)
Your own data/post – they disclosed it back to you. No third-party sharing.fadb08
Legitimate Interests Test (Art 6(1)(f)): Club's interest (fair ticketing) outweighs your rights (you breached terms; post was public).
No other breaches (e.g., no profiling, no leaks, transparent via terms/privacy policy).726319
Forum Users' Doubts? Spot-On – But Doesn't Change Legality:
Many skeptical club monitors (e.g., "useless bastards haven't even got time to answer the phone").ed8dfa
Easy for you: Username = real first name ("Felix") – one search in database.be6c86
Clubs routinely monitor social media/forums for touting (e.g., Spurs, Arsenal). No GDPR fines for this.
If You Complain (Won't Win, But...):
ICO (UK regulator): Dismiss – lawful.8a2bb7
Club: Email ticketing@mancity.com; cite Supporter Charter.f02a40
Fix: Nominate friends officially next time. Use Ticket Exchange for absences.
Lesson: Watch posts – clubs do check (especially unique names). Official transfers only to avoid this. Loyal fans get it – but rules = rules.

Sorry about formatting its a copy and paste job

Absolutely disgusting behaviour from the club I have to say. But it is legal as far as I can tell. What are we becoming. Soriano needs to feel the displeasure imo and it needs to get nasty.
Click to expand...
Thank fuck for that,thought for a moment the 116th was coming.
 
Kippax Street 1880 said:
Unbelievably after doing a bit more research it seems the club has acted completely legally.

No, there has been no GDPR (or UK GDPR) breach by Manchester City football club staff in this scenario.67b75d636c6a812af3
Why This Is Not a GDPR Breach
GDPR/UK GDPR regulates the processing of personal data (info relating to an identifiable person, like your name "Felix" or ticket details). Here's a step-by-step breakdown:
What Happened (Confirmed from Your Forum Post):
You swapped your ticket informally with another fan ("a blue") outside official channels.a3ed2a
Club canceled the ticket after spotting your public forum post about using your brother's ticket (which they viewed as potential misuse).8a5d3c
At the ticket office, a rep showed you a screenshot of your own post and refused to print/reissue (even after you offered to swap back).409aa9
Your Swap Breached Man City's Ticket Terms:
Aspect
Official Policy
Your Action
Transfers Allowed
Only to Cityzens Members or up to 3 pre-nominated non-members via official app (free, same age group). No informal swaps.b2503f19134c
Swapped with random fan (not nominated/official).
Brother's Ticket Post
Likely seen as unauthorized transfer (brother must be nominated).e68e91
Public post admitting potential breach.
Consequences
Club can cancel tickets for suspected misuse (Clause 10.1: "suspend... withdraw... or cancel" for breaches or suspected resale). No refunds.c6abd4
Ticket canceled to enforce rules.
Ticket touting/swapping is illegal under UK law (Criminal Justice Act 1994); clubs actively prevent it.33bb6f
Club's Actions Were Lawful Processing Under GDPR:
Processing Step
GDPR Article
Why Lawful?
Reading public forum post
Art 5(1)(a), 6(1)(f)
Public data (Bluemoon post) – no privacy expectation. Legitimate interest: Stop breaches.ac1956
"Looked up supporters called Felix"
Art 6(1)(f)
Legitimate interest (fraud prevention). Your name = public identifier matching registered supporter database (they already hold your data lawfully as ticket buyer).914300
Canceled ticket
Art 6(1)(f), Terms Clause 10
Contractual enforcement + legitimate interest. Your breach justified it.
Showed you the screenshot
Art 15 (Access Right)
Your own data/post – they disclosed it back to you. No third-party sharing.fadb08
Legitimate Interests Test (Art 6(1)(f)): Club's interest (fair ticketing) outweighs your rights (you breached terms; post was public).
No other breaches (e.g., no profiling, no leaks, transparent via terms/privacy policy).726319
Forum Users' Doubts? Spot-On – But Doesn't Change Legality:
Many skeptical club monitors (e.g., "useless bastards haven't even got time to answer the phone").ed8dfa
Easy for you: Username = real first name ("Felix") – one search in database.be6c86
Clubs routinely monitor social media/forums for touting (e.g., Spurs, Arsenal). No GDPR fines for this.
If You Complain (Won't Win, But...):
ICO (UK regulator): Dismiss – lawful.8a2bb7
Club: Email ticketing@mancity.com; cite Supporter Charter.f02a40
Fix: Nominate friends officially next time. Use Ticket Exchange for absences.
Lesson: Watch posts – clubs do check (especially unique names). Official transfers only to avoid this. Loyal fans get it – but rules = rules.

Sorry about formatting its a copy and paste job

Absolutely disgusting behaviour from the club I have to say. But it is legal as far as I can tell. What are we becoming. Soriano needs to feel the displeasure imo and it needs to get nasty.
Click to expand...
What do you suggest, pitch forks ?
 
My ticket didn't work at the turnstile on Sunday. So the City Steward told me to speak to the Ticket office staff who told me I was on some list for suspicious ticketing activity. The lad in the ticket office was asking me loads of questions about tickets I've sold to people for FV. It's so hard to support your club these days hopefully we get relegated to League 2 from the 115 and we won't have all these stupid checks and let it go back to the good old days.
 
Lavinda Past said:
Apparently, you don't have to provide anything... all the 'tracking' is done via the email address of the user. Using AI, information can be identified and assimilated from sites contacted in seconds.

There's literally nowhere to hide if you use an email account... if someone really wants to find you, they just need the relevant tech knowledge.
Click to expand...

As someone with the relevant technical knowledge and expertise, I can tell you for absolute definite that City nor AI have any access to the emails on this site. The only people who can access that information is Ric and myself. I could be misremembering, but I seem to think even site moderators can't view email addresses but I couldn't swear by it. Either way, they certainly can't search for them or index them in any way.

What I *think* you are referring to might be textual analysis, which is a bit of a pseudo science and cannot work without large sample sizes and datasets. It's also completely pointless.
 
Just in case they are, change the Blue Moon before kick off and tell Savinho to get his act together, cheers.
 
In a somewhat related topic, I know the forum has been the subject of several academic papers including the 115 thread. This Swedish one is fun:

Why always us?: A single case study on Fan perception in relation to the Manchester City FC Financial Fair Play allegations case based on social identity theory

DiVA portal is a finding tool for research publications and student theses written at the following 50 universities and research institutions.
www.diva-portal.org www.diva-portal.org

1761663952197.png

Didn't even get the founding date right, fucking frauds.

Don't worry though, I seem to think legally that anything you say is actually Ric's fault as he's classified as the "publisher" and therefore it's his responsibility if you libel anyone. So fill your boots lads.
 
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