Bravo FLY to Barcelona
Wankers.....
I booked flights via skyscanner this morning...... for £106.00 now they've cancelled them....
and sent me this !!!!!!
Further to our previous communication regarding your booking request, we would like to provide you with more information about why there may still be a transaction pending on your card.
When taking payment, we use a secure standard procedure called “temporary credit limit” where the amount the customer should pay upon booking is simply 'frozen' and not withdrawn from the customer's available funds.
This system is aimed at protecting the customer's funds and whilst it affects the availability of your card, it means that technically no charge is made to your card until your booking is confirmed, it therefore doesn’t have any effect on your interest or clearing period.
Please rest assured that no money has been withdrawn from your account and the frozen credit will be returned according to your bank's timings. Unfortunately this process could take several days and we recommend you contact your card provider for further details.
Should you require any further assistance please do not hesitate to contact us on +39 0423 402040* (24/7) or 0044 (0)203 734 2130** (from Monday to Sunday, between 8.00am and midnight, GMT). To see if a local number exists in your area, please check the end of this email.
Best regards,
Customer Care Team
Bravofly Rumbo Group