Cook looked out of a window and watched City fans queuing in the rain for tickets, within weeks the ticket office was moved indoors. Cook sold the vision of the Global city group to our owner way ahead of anyone else. Marketing of the club with "Welcome to Manchester" Free Doves concert, opening of the city stores, kit launches, fans forums were all far more fan friendly under Cook. Players brought in under Cook should have been out of our reach at the time. Yes he made plenty of mistakes but he did far more good.
Under Soriano our profile is no bigger, recent player purchases have been very poor, no fans forums have taken place except City Live and City Weekend. Players no longer visit supporters clubs, marketing is limited to trying to sell tickets to games on local radio and talk sport, the media do not believe in the project and the ques on matchday are far worse than those Cook watched buying tickets and acted on immediately. I am 100% in agreement of the disabled bays being moved from the perimeter but image if they were still in place, the chaos we are witnessing this season would have been an injury or worse last season with cars trying to negotiate their way through the queues