I remember being lead adjuster on a claim for an armed robbery at a farming supplies business - the guy who owned it was on the roof with his mate at the time fixing the roof that had sprung a leak when a BMW roared in and 2 armed men got out. They held up the girl in the cashiers area and as she was screaming the guy was shouting off the roof " just give them the fucking money " but everytime he bobbed up the sawn off or the pistol was discharged at him. His mate got on the blower and did 999 - the Police were there in short order but the thieves got away. What amazed the guy was that they weren't bothered about the money or the discharge of firearms it was all about whether they took any fertiliser........