Cup scheme query

[blue44]

Funny how they have extended the enrolment of the cup schemes.

even funnier,when like me,i enroled into all 3 as usual last night before the deadline
yet today,they have sent me an email saying they have extended the deadline for me to join the schemes !
ycnmiu

 

[ysmsa]

Just to be certain it's always worth checking your account to make sure you are enrolled in the schemes you want. It's the bank card changes that have been a problem in the past.

It seems easier to access than previous years.

 

[JGL07]

I noticed this a couple of seasons ago. I have been on all three cup schemes for the last eight seasons. I missed one Champions League match against Lyon, when the overhead wires on the trains from Scotland to England were blown down in a gale, and a couple of League Cup ties.

My account is sprinkled with apparent ‘absences’ from matches where I was definitely there.

 

[yeseye]

The seasoncard in my wallet has updated to Southampton at home. This comes after the RB Leipzig match and I am on all the cup schemes! What the f*ck is going on?

Is it possible they may send out a link with a ticket to download to your wallet a week or so before the CL game maybe?

 

[cityzen81]

Is it possible they may send out a link with a ticket to download to your wallet a week or so before the CL game maybe?

Email today for me said the CL games are already included in your package and your mobile ticket will be activated as normal.

Guess it will be when the tickets are added to the account.

 

[Alfie Budd]

Is it possible they may send out a link with a ticket to download to your wallet a week or so before the CL game maybe?

It’s possible the wallet won’t update to cover cup schemes until payment for the game in question has been taken. Once payment for Leipzig has been taken, the wallet will hopefully update to show that game.

 

[Carver]

The seasoncard in my wallet has updated to Southampton at home. This comes after the RB Leipzig match and I am on all the cup schemes! What the f*ck is going on?

Same here.
It says ‘seasoncard’ on the Southampton ticket.
I’m hoping that it either changes or you get asked to download a separate ticket to your wallet.

What happens with account holders, but not SC holders who buy individual games? What happened for Norwich then Arsenal, i.e. did your Arsenal ticket replace the Norwich one or were they separate?

 

[City Man]

The seasoncard in my wallet has updated to Southampton at home. This comes after the RB Leipzig match and I am on all the cup schemes! What the f*ck is going on?

I guess you've seen enough replies to know it's the same for everyone. Under the old system they took your money and sent a "Thank you for your purchase " email. Your card was then activated for the cup match.

I expect a similar email after they've taken your payment and the mobile card would then show the next cup match.

What annoys me is that they've just sent out an email about enrolment in the cup schemes and they could have included a sentence to explain how the mobile card would be activated. But, whatever "planning" has been gone through in this whole business, it's obvious that there has been little if no attention to detail. You would think that in approving this email some genius might have asked the question: "Wouldn't it be a good idea if we took this opportunity to tell the people whose money we'll be taking what the process for activating the card would be"?

 

[City Man]

Just to be certain it's always worth checking your account to make sure you are enrolled in the schemes you want. It's the bank card changes that have been a problem in the past.

It seems easier to access than previous years.

Agreed. My bank card details were out of date so that's one problem avoided. The problem with bank card details is that it's been so long since they were last needed, many more rhan usual have expired and been replaced. And updating your MCFC account isn't probably the first thing that springs to mind when there aren't any matches to go to.

 

[liongard82]

I noticed this a couple of seasons ago. I have been on all three cup schemes for the last eight seasons. I missed one Champions League match against Lyon, when the overhead wires on the trains from Scotland to England were blown down in a gale, and a couple of League Cup ties.

My account is sprinkled with apparent ‘absences’ from matches where I was definitely there.

I’m a complete illiterate when it comes to technology. Where can you see your absences? Il need to have a little look myself.