Email from City about ticket frustrations

[Brightwell Bros.]

Does anyone know where i can locate my Leipzeg ticket. Its not in the usual place w where my season card is located

If you're on the cup scheme like me mine has loaded, I think it'll pop up for you in the next twelve hours.

 

[Tim of the Oak]

Okay that’s up to you,many organisation treat their customers much worse, think you’ll find most will be placated if things are fixed.

I agree. Equally, most theatre or cinema goers don’t leave the theatre 10 minutes early. That was happening when things were working more smoothly at the Etihad

 

[kippax123]

My wife cannot make the Wycombe game due to work commitments. We're both on the Cup scheme. So, if she doesn't attend what will happen? Will she be booted off the League Cup Scheme?

City have now back tracked and said you can exchange all cup game tickets? But good luck as nobody seems to know how to actually do it, including City!

 

[blue44]

Apologies.

Forgot to add, two were for my mate.

There's no way I could drink 4 pints of Heineken p*ss in 15 minutes.

I might bring a flake, hundreds and thousands, and raspberry sauce on Saturday. It might make the froth taste better?

i was joking pal !

 

[Gundog’s Gundog]

I agree. Equally, most theatre or cinema goers don’t leave the theatre 10 minutes early. That was happening when things were working more smoothly at the Etihad

Don’t understand what the relevance is of fans leaving early ??

 

[Corky]

I agree. Equally, most theatre or cinema goers don’t leave the theatre 10 minutes early. That was happening when things were working more smoothly at the Etihad

Most football fans don't leave 10 minutes early.

You can't use some fans leaving early as an excuse for the abominable customer service standards due to cost cutting by the club.

 

[City Man]

City have now back tracked and said you can exchange all cup game tickets? But good luck as nobody seems to know how to actually do it, including City!

My wife cannot make the Wycombe game due to work commitments. We're both on the Cup scheme. So, if she doesn't attend what will happen? Will she be booted off the League Cup Scheme?

What makes you think that might happen? They take your money irrespective so I can't see why they would care whether you attended or not.

 

[tregyblue61]

Probably took him all of 5 days to write that

 

[tolmie's hairdoo]

Meaningless, if you don't employ staff who are familiar with the workings of City and football in general.

Call centre staff are ten a penny and unless we have people who are competent and can be trusted to action stuff correctly, we might as well be hiring people from Maccy D's.

 

[RACHACE]

City have now back tracked and said you can exchange all cup game tickets? But good luck as nobody seems to know how to actually do it, including City!

Not even going to try as I haven't got the time to fuck about. I'd usually just give my wife's card to a lad at work but can't do that anymore.

As long as she remains on the scheme that's all I'm arsed about.