No :(
It didn't say that, just said previous purchase history at teh stadium didn't it? Bugger. I should've bought her a citycard membership overnight :(
I would ring the club even if you have rang before with no success.
It sometimes just luck who you speak with at the time if they are prepared to go the extra mile.
If you keep calm and just give them a good enough story, eg everyone except x is now going etc, show evidence of your other final tickets etc.
Say you feel so frustrated disappointed that going to have leave x behind to miss possible first ever domestic treble etc and feel that you had a
ticket but it wouldn't assign etc on a good day with the right person you never know, they may just cave in and sort you out.The fact its gone to
general sale may help as if a load of st holders with low points hadn't got a ticket they would be inundated, but less so that it went to general sale.
You have nothing to lose, but be polite, calm and say please, those x3 get you a long way in customer service as they are usually facing people
at their angriest, so makes a pleasant change.....
