FAO the Club, I know you read this site

[Pearce_out]

I have an idea you may want to think about. We have a problem at City and that is that a portion of the fans leave around 7 minutes before half time to beat the deadly queues for beer and snacks and this looks pathetic on the telly to be honest. As I am sure these people would prefer to see the whole half and get their beer I have a nice idea, something that I picked up in a Spanish Burger king.

Basically what the club should think about doing if they want to speed up serving times is this. Burger king at pub kicking out time in Spain replace their front doors with a big cabinet of small accesable booths with burgers ect inside. Each booth has a coin mechanism and once you have put enough money in you get access to the booths. These booths can be refilled from behind, constantly meaning the customers keep coming. Obviously if the club get enough of these booth walls and make sure they are full ready for half time the fans will be happy at less queues and the club get a higher turnover. Everybodies happy.

On a side note, what is the point in getting Hollands in to do their pies if the best flavour is unavailable. Get it sorted and introduce Chicken and Mushroom.

 

[SharpDressedMan]

That won't fix a thing

People will still leave early to get to the machines before other people do

Then again it'll be easier to use than trying to break down the language barrier with Adebayor's and Sun-Jihai's family at the bar

 

[Pearce_out]

If the club sort it out right there wouldn't really be any queue's. At the moment they can serve a maximum of how ever many staff are on that counter at any one time, say 5. With the booth's if their is 100 booths on a wall you can theoretically serve 100 people at once.

 

[SharpDressedMan]

True yeah. I guess it could only be a success though if the booths were well stocked.

 

[Pearce_out]

True yeah. I guess it could only be a success though if the booths were well stocked.

They have 45 minutes to get that sorted. Admittedly though I don't think I'd want a 40 minute old bie or beer, so they'd have to get it sorted in 15 minutes I suppose but as all the stockist would have to do is stock the booths, that isn't impossible.

 

[hackster321]

Too much messing around with having the correct change etc..... plus remember, burger king hasn't got a potential 20,000-40,000 people trying to access it within a 15 minute timeframe.

 

[Pearce_out]

Too much messing around with having the correct change etc..... plus remember, burger king hasn't got a potential 20,000-40,000 people trying to access it within a 15 minute timeframe.

Burger king had 3 meters of front, City has multiple times that ammount. For those that can't be arsed to carry a bit of change can join the conventional queue. I'm not saying scrap the normal counters completly.

 

[bananamilksheikh]

the problem is staff motivation. they are on a fiver an hour whether one pie is sold or a thousand. also they do seem a bit thick and lacking basic english. i could run that bar quicker with half the staff. if they were paid piece rates they would soon get moving. a multi pint puller like mary d's has would be perfect. i would get the staff on a bonus system. clearly not many people want 3 hours work at minimum wage on a saturday afternoon. you pay peanuts you get ...........

 

[AlanK]

I never bother with trying to get food or a drink at the match, they are so slow its pointless, unless you leave your seat early which I would never do. I did the MCFC survey recently and there wasnt a single question on the catering side of things. I was hoping of a chance to have a moan about it.

 

[simonk]

something needs doing. There are many things about the club which are spot on nowadays but the catering is worse than ever.
3.70 for a pint of Singha always makes me feel Ive ben ripped off, (Ive stoped ever buyibg food its so expensive) and thats before I have to deal with the morons that serve it to me. They struggle with the basic english needed to do their job, they have no sense of urgency, cannot multi task in any way, and hen cannot carry out the basic maths to work out the bill.
Recently I had 2 of them adding up my tab (for 3 pints) on the till for easily a couple of minutes - only to get it wrong. I knew this as Id worked it in my head.

I appreciate that side of the business neds to make money, and the high prices/low wages are part of that strategy, but it is simply the worst experience of the day. As such I avoid it as much as possible.