My Mother and Grandad use the NHS frequently, monthly at times. It’s up the windows up the door up the ceiling and on the floor. It’s in a total shit mess!
Some of the things they’ve said to my Mother in the last few years; “we don’t know what’s wrong with you, I’m afraid”... and... “oh we seem to have lost your blood sample, can you not go to the hospital that’s five minutes from your house, instead can you go to one nine miles away in six weeks and have another one done”... and... “I’m sorry for the wait, we’ve been waiting for three translators to come from another hospital as we don’t have enough here so the waiting times have been longer than expected”...