Istanbul | Cancelled Hotels

They are shite. They offer no customer service. I have had to ring them before and it was a total waste of time.
A Dutch company that employ call centres in Egypt and Indonesia (and maybe elsewhere) trading in England. So when it goes wrong they could not give a tuppenny fuck.
 
Just had this happen to me on a taxi I’ve booked from sabiha airport to Taksim! Cheeky bar stewards
 
i only booked a taxi with booking.com now that’s just been cancelled. anyone got any better options from saw to yenikapi tomorrow night
 
Booked with booking.com yesterday morning by lunchtime it was cancelled. Something to do with the calendar not being maintained by the accommodation provider.

I called booking.com and they refunded me for the original booking ( landed in my credit card account this afternoon) and also gave me an additional credit of 50% of the booking cost. So we ended up with better accommodation for an extra tenner. While I was on the phone the booking.com agent telephoned my new accommodation provider and verified that it was available and also arranged for a late check-in.
I use booking.com a lot, I'm genius level 3 so maybe I get better response from their customer service department. Outside of the arse of having to make a second reservation and it costing me a tenner more I can't complain.
 
Is it only Booking.com that people are having problems with? How are Hotels.com, Expedia and the others doing?
 

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