login problems.

Damocles said:
Gray said:
Are we always going to have to answer the question going forwards.

It is bloody frustrating!

P.S. - Cleared my cache several times and it doesn't help, is Google Chrome the problem?

Well it's a bit of a long story but I can explain it properly now.

The internet works by every computer having its own phone number - an IP address. This is the method in which they talk to each other. Having to remember phone numbers though is quite difficult for many people so the inventors of the internet came up with something called a DNS system. A DNS system is like a phonebook whereby you type in Bluemoon-mcfc.co.uk and it looks up our phone number and sends you to the compuiters that we own and that hold the website.

Well essentially last week we changed our phone number. The problem is that there isn't one phonebook but many phonebook all local to people around the world, so whilst some of the bigger phonebooks might update with our new phone number immediately, some of them take more time. This is just standard practice.

The problem though was that when we told the people who run our local phonebook that we were changing phone number, they did a bit of a dirty trick; instead of writing in the new phone number and telling all of the other phonebooks what this new number was, instead they kept the same number and redirected all calls that rang it to the new number. In the real world this probably isn't too much of a problem but we have lots of different security checks that make sure that you are who you say you are, one of which is checking you have dialed the right number.

The issue here is that we try to check out what phone number you have dialled and also what phone number you are dialling from like Caller ID. When we were asking for Caller ID for some people their phone wasn't transferring the Caller ID through that redirection and instead we were just getting the phone number of our other server. Due to this the forum was treating lots of you like you were all dialling in from the same place which is why you got the "too many logins" message - another security feature we have.

Yesterday we shouted at the people who were doing the redirection instead of just writing in the new phone number and told them that they were breaking our site. They apologised for their "error" and then did what we asked them to do in the first place. Now this will take up to 3 days to get to every phonebook in the world but most of you should no longer have a problem.

Well done that man , you may now go at get a cup of tea and a kit kat
 
Well I have done as I was told but I still have to log in every time on my PC but there is no problem on my phone.

HELP
 
ColinLee said:
Bigg Bigg Blue said:
Well I have done as I was told but I still have to log in every time on my PC but there is no problem on my phone.

HELP


Damocles said:
....
Now this will take up to 3 days to get to every phonebook in the world but most of you should no longer have a problem.


Well my 3 days are up and I still have to log in every time.
 
Bigg Bigg Blue said:
ColinLee said:
Bigg Bigg Blue said:
Well I have done as I was told but I still have to log in every time on my PC but there is no problem on my phone.

HELP


Damocles said:
....
Now this will take up to 3 days to get to every phonebook in the world but most of you should no longer have a problem.


Well my 3 days are up and I still have to log in every time.
Log out (lol :) ), clear cache & cookies, clear dns cache http://forums.bluemoon-mcfc.co.uk/viewtopic.php?f=4&t=311833&start=30, shut down browser, restart router then try again.
 
Bigg Bigg Blue said:
ColinLee said:
Bigg Bigg Blue said:
Well my 3 days are up and I still have to log in every time.
Log out (lol :) ), clear cache & cookies, clear dns cache http://forums.bluemoon-mcfc.co.uk/viewtopic.php?f=4&t=311833&start=30, shut down browser, restart router then try again.


Done all this mate and still the same, on my phone it is fine but on the PC still have to log in each time.
The only thing left would be to check you have ticked the "remember me" box simple as that sounds.

You don't have the browser set to delete all history on exit or an add-on that does similar? That would give you the exact same issue.
 
ColinLee said:
Bigg Bigg Blue said:
ColinLee said:
Log out (lol :) ), clear cache & cookies, clear dns cache http://forums.bluemoon-mcfc.co.uk/viewtopic.php?f=4&t=311833&start=30, shut down browser, restart router then try again.


Done all this mate and still the same, on my phone it is fine but on the PC still have to log in each time.
The only thing left would be to check you have ticked the "remember me" box simple as that sounds.

You don't have the browser set to delete all history on exit or an add-on that does similar? That would give you the exact same issue.

I keep ticking the remember me box and the history thing has never changed.
I think I am just stuck with it mate to be honest but I will keep trying.

Again thanks for all your help.
 
Are you using Firefox, IE or Google Chrome as your browser mate?

If you aren't sure, go here:

<a class="postlink" href="http://www.useragentstring.com/" onclick="window.open(this.href);return false;">http://www.useragentstring.com/</a>

And copy/paste the text it says at the top that looks like this:

Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36
 
Bigg Bigg Blue said:
ColinLee said:
Bigg Bigg Blue said:
Done all this mate and still the same, on my phone it is fine but on the PC still have to log in each time.
The only thing left would be to check you have ticked the "remember me" box simple as that sounds.

You don't have the browser set to delete all history on exit or an add-on that does similar? That would give you the exact same issue.

I keep ticking the remember me box and the history thing has never changed.
I think I am just stuck with it mate to be honest but I will keep trying.

Again thanks for all your help.
If you're using Chrome then click the following: chrome://settings/, scroll all the way down to the bottom and click "Show advanced settings".
Scroll all the way down to the bottom once again and click the "Reset settings" button, this'll make sure no one has changed any privacy settings.
 
ColinLee said:
Bigg Bigg Blue said:
ColinLee said:
The only thing left would be to check you have ticked the "remember me" box simple as that sounds.

You don't have the browser set to delete all history on exit or an add-on that does similar? That would give you the exact same issue.

I keep ticking the remember me box and the history thing has never changed.
I think I am just stuck with it mate to be honest but I will keep trying.

Again thanks for all your help.
If you're using Chrome then click the following: chrome://settings/, scroll all the way down to the bottom and click "Show advanced settings".
Scroll all the way down to the bottom once again and click the "Reset settings" button, this'll make sure no one has changed any privacy settings.


I am on Internet explorer so this don't mean a lot mate but thanks anyway.
 
Bigg Bigg Blue said:
ColinLee said:
Bigg Bigg Blue said:
I keep ticking the remember me box and the history thing has never changed.
I think I am just stuck with it mate to be honest but I will keep trying.

Again thanks for all your help.
If you're using Chrome then click the following: chrome://settings/, scroll all the way down to the bottom and click "Show advanced settings".
Scroll all the way down to the bottom once again and click the "Reset settings" button, this'll make sure no one has changed any privacy settings.


I am on Internet explorer so this don't mean a lot mate but thanks anyway.
In that case click the cog icon in the top right and select "Internet Options" and make sure that the "Delete browsing history on exit" box is NOT checked. That's on the first tab BTW.
 
ColinLee said:
Bigg Bigg Blue said:
ColinLee said:
If you're using Chrome then click the following: chrome://settings/, scroll all the way down to the bottom and click "Show advanced settings".
Scroll all the way down to the bottom once again and click the "Reset settings" button, this'll make sure no one has changed any privacy settings.


I am on Internet explorer so this don't mean a lot mate but thanks anyway.
In that case click the cog icon in the top right and select "Internet Options" and make sure that the "Delete browsing history on exit" box is NOT checked. That's on the first tab BTW.


No mate that box is not ticked.
 
Bigg Bigg Blue said:
ColinLee said:
Bigg Bigg Blue said:
I am on Internet explorer so this don't mean a lot mate but thanks anyway.
In that case click the cog icon in the top right and select "Internet Options" and make sure that the "Delete browsing history on exit" box is NOT checked. That's on the first tab BTW.


No mate that box is not ticked.
You've got a stubborn PC :(

Do what Damocles suggested then:

Damocles said:
Are you using Firefox, IE or Google Chrome as your browser mate?

If you aren't sure, go here:

<a class="postlink" href="http://www.useragentstring.com/" onclick="window.open(this.href);return false;">http://www.useragentstring.com/</a>

And copy/paste the text it says at the top that looks like this:

Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36


Out of interest (because I hate being beat) have you tried a different browser?

https://www.google.com/chrome/browser/desktop/index.html
or
https://www.mozilla.org/en-GB/firefox/new/
 
ColinLee said:
Bigg Bigg Blue said:
ColinLee said:
In that case click the cog icon in the top right and select "Internet Options" and make sure that the "Delete browsing history on exit" box is NOT checked. That's on the first tab BTW.


No mate that box is not ticked.
You've got a stubborn PC :(

Do what Damocles suggested then:

Damocles said:
Are you using Firefox, IE or Google Chrome as your browser mate?

I will give that a go tonight and let you know what happens.

Don't hold your breath.

If you aren't sure, go here:

<a class="postlink" href="http://www.useragentstring.com/" onclick="window.open(this.href);return false;">http://www.useragentstring.com/</a>

And copy/paste the text it says at the top that looks like this:

Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36


Out of interest (because I hate being beat) have you tried a different browser?

https://www.google.com/chrome/browser/desktop/index.html
or
https://www.mozilla.org/en-GB/firefox/new/
 
Well I don't what has happened but everything has gone back to normal and I am now being kept logged on every time I open up Bluemoon so whatever you have done, thank you.
 

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