I'm in the same position.I also cancelled yesterday, yet to get a reply.
But that's not how app releases work and it's not how free trials are supposed to be implemented, i know because its my field of work. The fact that you don't pay for something has little correlation to whether an end user can expect the app to work, all it means is you can/should expect to have more content and possibly a better app that otherwise would have been not been the case.Yeah but you can cancel if you are that fussed and then you don't have to pay a penny.
From their point of view it would have been better to explain, there may be some teething problems, as now they might get a lot of cancellations.
As a customer you can't say you're being misled, since you're having a free trial. You make the choice whether you think they will sort the problems out or not and whether its worth it. It couldn't be fairer on the customers side.
I want them to get it right because it reflects poorly on the club, if this is our answer to LFCTV and MUTV but very few of us saw this launch coming. Its not like we've been waiting years for this and we're justifiably let down.
Maybe they should extend the free trial because of the problems though, with an explanation, while they get it running smoothly.
It's not free for 30 days so they can fuck around with it like a beta, it's free as an incentive to subscribe and stay, just like Spotify for example.
I know but when you sign up and subscribe you dont expect inferior product so if they mention what I said people would understand when it plays up.
Probably not, i don't drink ;)i bet your a laugh in the pub.
Can you see all the previous seasons games? I've yet to see anyone say that this feature actually works.had no issues myself...
Probably not, i don't drink ;)
I posted on here the other day that the Centurions and Fourmidables seasons are working fine for me on a Shield TV.Can you see all the previous seasons games? I've yet to see anyone say that this feature actually works.
Interesting, you can see all the games when you click on view all? I have a Shield but i'm away for the weekend so unable to test. I have however also got an LG, wasnt working on that and a Sony Android TV that should be exactly the same as the Shield and it wasn't working on there either.I posted on here the other day that the Centurions and Fourmidables seasons are working fine for me on a Shield TV.