Mobile ticket v utd

Is anyone having a problem downloading on apple phone. My lad is getting a message saying it cannot be installed to passbook at this time
 
Is anyone having a problem downloading on apple phone. My lad is getting a message saying it cannot be installed to passbook at this time
Was the ticket bought from the club?

If not and sent from someone it could be they have sold it more than once
 
Was the ticket bought from the club?

If not and sent from someone it could be they have sold it more than once
Yes I bought it at the same time I bought mine then sent him the email link as instructed. City ended up sending me a new link for me to add to my phone instead. Good job we are going together otherwise he'd be stuck as they didn't offer a solution. (I assume they could have done a paper ticket)
 

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