New laptop

[ytic04]

Internet connection seems to be fine and your CPU is enough to handle browsing and light tasks with ease, not a lot of RAM even though it is more than likely DDR4 and it should be capable of loading an interent page without issues.

Was it like this when you bought it?
Have you tried to update it? If you haven't you really should.
A poster up thread suggested getting rid of AVG that would be a start because it can cause problems.

Can you open task manager (Just search for it in the search bar or press ctrl&alt+delete at the same time and let us know what programs are running on start up?

Yes it was like this when i bought it.
It got that bad i did a factory reset after about 4 weeks.
Uninstalled AVG now

 

[mexico1970]

Have you got SmartByte installed?

If you have then you need to uninstall that and restart the computer.

Search for SmartByte in your search box.

 

[ytic04]

Have you got SmartByte installed?

If you have then you need to uninstall that and restart the computer.

Search for SmartByte in your search box.

Thanks for your help mate,
uninstalled smartbyte and seems to be running a lot better now.

 

[mexico1970]

Thanks for your help mate,
uninstalled smartbyte and seems to be running a lot better now.

Glad to be of help pal.

 

[PannickAtTheDisco]

as this has been bumped, what are people's recommendations for a laptop in the £400-£600 range? Needs to be able to cope with Office use, some streaming and capable of running FM at a reasonable level.