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Has anyone renewed and not got their cup scheme points showing? My points have been bumped up by the seasoncard amount only.
 
Number13 said:
Has anyone renewed and not got their cup scheme points showing? My points have been bumped up by the seasoncard amount only.

renewed and no increase in points and no email, ;has my purchase gone through'
 
marco said:
Number13 said:
Has anyone renewed and not got their cup scheme points showing? My points have been bumped up by the seasoncard amount only.

renewed and no increase in points and no email, ;has my purchase gone through'


Renewed yesterday, points are showing for the renewals, but not for the cup scheme. I have had a confirmation e mail though
 
gazbaz said:
marco said:
Number13 said:
Has anyone renewed and not got their cup scheme points showing? My points have been bumped up by the seasoncard amount only.

renewed and no increase in points and no email, ;has my purchase gone through'


Renewed yesterday, points are showing for the renewals, but not for the cup scheme. I have had a confirmation e mail though


Just did mine, telesales guy said to be aware problems are occurring and I should check what the email confirms to ensure cup schemes included plus to check points as those too are are a problem. Insisted I take reference over phone as if no email or problems with what is confirmed and points issues then to call Customer Services with it.
 

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