I sent a long email to Danny Wilson (Head of Supporter Experience) on Thursday suggesting how the way the loyalty points system is currently implemented could be improved.
Among my points were the difficulty for groups of people to get tickets together if they are in different points bands, and the lack of information published by the club to indicate at what points level they expect to sell a game out. A lot of people have been left very much in the dark about their Old Trafford ticket chances, with only gossip on here to go on.
He sent me a quick response that I had made a lot of valid points and will give me a ring on Monday, so I'll report back how that goes.