Reply received about that BBC "article". I'll post in the media thread as well.
Thanks for contacting us about an article on our BBC Sport website, now headlined ‘Manchester City 115 charges explained: What is latest on club's PSR case?’ (
https://www.bbc.co.uk/sport/football/articles/cgrjv9ydv31o).
The initial version of this article featured some errors in language in some of the headings and subheadings, which could have given readers the impression that we were assuming guilt on the part of Manchester City, relating to alleged breaches of Premier League rules.
The article was written as an internet search ‘Question and Answer’, setting out to answer some of the most popular searches off the back of Everton and Nottingham Forest’s breaches of PSR rules. The headings in the article were made up of the most prevalent searches by fans, but we didn’t explain this context in the piece, which then could have given the impression we were assuming guilt. The article itself however, did repeatedly outline City’s defence and denial of all charges.
We have now corrected this language, and added some further context as to where the questions in the piece were taken from.
We’re sorry for the mistakes made here, and we’d like to thank you for flagging this to us. We’ve shared your disappointment with the team at BBC Sport, which helps to inform our work moving forward.
This is our response at Stage 1a of the BBC’s complaints process. If you’re dissatisfied with this reply, a follow-up complaint may be considered at Stage 1b. You must submit a follow-up within 20 working days through the BBC Complaints webform. If you do decide to contact us again, please include your case number, and explain why you feel your complaint has not been addressed. We will then review your complaint.
Thanks again and wishing you all the best,
BBC Complaints Team
www.bbc.co.uk/complaints