Scottyboi
Well-Known Member
Have you checked the VM forums for issues in your area? I've just dumped them because speed at night was down to below 10mb. The Animated Gif thread was soooo slow. I used to have to use my 3G connection instead.
The issue for me, they finally admitted, was over utilisation, and I was told the best thing was to just use the internet two hours later and I got a £1 credit.
The issue still isn't fixed in my area and while the majority of VM customers get super fast reliable speed, if you're in one of the problem areas, you might as well cut your losses now. Essentially parts of the network are knackered.
Not knackered and it's being expanded, will be the biggest fastest
Sorry to hijack this thread but I'm hoping someone can answer what is probably a dumb question about virgin as I plan to transfer my broadband to them. They offer to have you up and running in four days and to send all the equipment for you to set it up yourself. Does tis assume that they already have a connection to your house? I thought that they used cables other than the ones going in to the phone line.
We had virgin at our house when we moved here over 7 years ago but switched to sky and I'm pretty sure that their old box on the wall and cables are not really now around.
Self installs are reliant on the fact the cables are still intact in your property, if not go for a manned install and they will fit new ones.