Someone with power at the club has to be looking at this and thinking, "We've got to do something about it with an extra 8,000 seats to shift." It's become clear that their entire ticketing plan was to milk the fans as much as possible while we're performing well. There was no thought given to what happens when we are not performing well. It's actually poor organisational management.
We've seen how completely out of his depth Berrada is now that he's at United without a genius for a manager to hold everything together, and I think the rest of our executives are just as mediocre.