howfen blue
Well-Known Member
- Joined
- 2 Jun 2010
- Messages
- 854
The service at the kiosks was a fucking shambles and beer was a disgrace. Every single year it gets worse.
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Queues
- Thread starter moggymoz
- Start date
Millwallawayveteran1988
Well-Known Member
- Joined
- 23 Sep 2010
- Messages
- 42,321
Stopped selling John Smiths in cans too. I always had that as can’t stand the pump stuff, especially Amstel which is rank.The service at the kiosks was a fucking shambles and beer was a disgrace. Every single year it gets worse.
.
Ffs, Manchester Road works, City's fault!If they knew 50k were descending on it for the first time in 18 months and routes around it were now closed then yes. It’s called customer service something our club seems to have forgotten all about
Prestwich_Blue
Well-Known Member
I had a walk round most of the ground before the game and everything seemed calm and under control, contrary to my worst fears.
Got to K and was in very quickly (but I had a paper ticket as I knew that worked!) Heard various tales from people around me. Some got in with no issue using NFC, some didn't and needed the barcode and one person near me has 6 season tickets so the steward just let all of them in.
We will be asking the club for feedback of course but it certainly doesn't seem to have been the large scale disaster it could have been, so that's a huge relief.
All the complaints I've had were about the food and beverage service. The catering company appears to have completely underestimated the demand and been woefully underprepared, in terms of both stock and manpower.
Got to K and was in very quickly (but I had a paper ticket as I knew that worked!) Heard various tales from people around me. Some got in with no issue using NFC, some didn't and needed the barcode and one person near me has 6 season tickets so the steward just let all of them in.
We will be asking the club for feedback of course but it certainly doesn't seem to have been the large scale disaster it could have been, so that's a huge relief.
All the complaints I've had were about the food and beverage service. The catering company appears to have completely underestimated the demand and been woefully underprepared, in terms of both stock and manpower.
lancs blue
Well-Known Member
A few people ahead of me in the queue at E couldn't get NFC to work so I didn't bother trying, just used the code which worked fine. Biggest problem was the long tailback down AT Way/Hulme Hall Lane all the way from Blue car park to Oldham Rd, the coach ended up dropping us off at the gasometer. I think with no season passes for the car park taking payment on the gate is really slowing things down.
Queue’s for M1 are a joke to be honest. There’s clearly not enough turnstiles to process that volume of people efficiently. It was the same before covid and e-tickets so its unrelated to that. You shouldn't have to queue for 20 mins/half an hour to get in.
Franny 1234
Well-Known Member
Half price beverages were a nice start to put my 24hrs of waiting in phone que behind me. Great day out CTIDI had a walk round most of the ground before the game and everything seemed calm and under control, contrary to my worst fears.
Got to K and was in very quickly (but I had a paper ticket as I knew that worked!) Heard various tales from people around me. Some got in with no issue using NFC, some didn't and needed the barcode and one person near me has 6 season tickets so the steward just let all of them in.
We will be asking the club for feedback of course but it certainly doesn't seem to have been the large scale disaster it could have been, so that's a huge relief.
All the complaints I've had were about the food and beverage service. The catering company appears to have completely underestimated the demand and been woefully underprepared, in terms of both stock and manpower.
Eccles Blue
Well-Known Member
The City people who checked to see that our phones had downloaded did say don’t leave them open too long or they won’t work on the iPhones. Which as he’d just asked us to open them to show him was useful.
Bluesince1979
Well-Known Member
Im away on hol so transfered my ticket to my dad who is earths biggest technophobe. He had his ticket, my brothers and my ticket on his phone and all got in no probs at all.I had a walk round most of the ground before the game and everything seemed calm and under control, contrary to my worst fears.
Got to K and was in very quickly (but I had a paper ticket as I knew that worked!) Heard various tales from people around me. Some got in with no issue using NFC, some didn't and needed the barcode and one person near me has 6 season tickets so the steward just let all of them in.
We will be asking the club for feedback of course but it certainly doesn't seem to have been the large scale disaster it could have been, so that's a huge relief.
All the complaints I've had were about the food and beverage service. The catering company appears to have completely underestimated the demand and been woefully underprepared, in terms of both stock and manpower.
If he can get in with no issues…. Literally anyone can
Eccles Blue
Well-Known Member
You should have been atGate P at almost quarter past one when we were in the pouring rain waiting to get undercover. It wasn’t totally calm there! If you read my earlier post you might get some idea!I had a walk round most of the ground before the game and everything seemed calm and under control, contrary to my worst fears.
Got to K and was in very quickly (but I had a paper ticket as I knew that worked!) Heard various tales from people around me. Some got in with no issue using NFC, some didn't and needed the barcode and one person near me has 6 season tickets so the steward just let all of them in.
We will be asking the club for feedback of course but it certainly doesn't seem to have been the large scale disaster it could have been, so that's a huge relief.
All the complaints I've had were about the food and beverage service. The catering company appears to have completely underestimated the demand and been woefully underprepared, in terms of both stock and manpower.
If they paid people a decent wage with a contract for the season it might improve thingsGot in fine. However the service at the food kiosk wasnt the best. Got order wrong, ran out of chips within 2 minutes and sooooo slow and miserable. I felt sorry for thr guy serving me, he looked depressed.
howfen blue
Well-Known Member
- Joined
- 2 Jun 2010
- Messages
- 854
Always used to get the bottles (which cost more) but that option has gone now. It was diabolical today 25 minutes at half time and 15 beforeStopped selling John Smiths in cans too. I always had that as can’t stand the pump stuff, especially Amstel which is rank.
1961_vintage
Well-Known Member
- Joined
- 21 Sep 2009
- Messages
- 16,656
She's pretty astute.My brother asked for 3 pints of lager. The girl said they didn't have any lager just Heineken.
tregyblue61
Well-Known Member
Took me 12 minutes to get in M1 (got to the queue at 1:20) then took me 25 minutes to get a bottle of water!
blue b4 the moon
Well-Known Member
20 mins late opening after approx 18 months,got inside SS3 roughly 200ish, phone didn't work had to 'open stuff' rather than wave as in show the barcode into the reader, got inside and the bar staff had obviously had zero training, no food ready, no idea how to pour a pint. It'd be funny if not shite.
Whoever that guy is who has been brought in in charge needs sacking. I realised that dark fruit was a better bet that Amstel as Amstel being poured from 3 foot away is all froth, probably not all the staffs fault but FFS how hard can it be to hold a cardboard 'glass' up to the pump rather than 3 feet away and scooping the top off isn't the answer.
However,eventually getting 2 dark fruits for £5 and a bit was a good deal but I'll not be paying £5.25 for a pint of it.
td:lr got in reasonably easily, 2 pints for a fiver and a 5-0 win will do for me but the head of op's needs a fucking reality shake.
Whoever that guy is who has been brought in in charge needs sacking. I realised that dark fruit was a better bet that Amstel as Amstel being poured from 3 foot away is all froth, probably not all the staffs fault but FFS how hard can it be to hold a cardboard 'glass' up to the pump rather than 3 feet away and scooping the top off isn't the answer.
However,eventually getting 2 dark fruits for £5 and a bit was a good deal but I'll not be paying £5.25 for a pint of it.
td:lr got in reasonably easily, 2 pints for a fiver and a 5-0 win will do for me but the head of op's needs a fucking reality shake.
Leeky
Well-Known Member
Appreciate not using single use plastic, but I got served with 1/4 Amstel and 3/4 froth, they can’t see what their pouring.
Match day experience was really poor today, the queues were horrendous at the bars although getting in was easier than expected
Match day experience was really poor today, the queues were horrendous at the bars although getting in was easier than expected
The blue phantom
Well-Known Member
- Joined
- 26 Aug 2015
- Messages
- 9,606
Got to the queue at N1 at 2.43 and was in at 2.49 probably one of the quickest I've ever been in, Must admit when I walked past M1 it looked fuckin grim.
I sailed threw. I know this has nothing to do with your problem but I was fumin when I "queued" for the bar only to be told "contacless only" fuckin livid as I only carry cash.Anyone get caught out by the new bag changes. Got stopped at the main entrance as my regular back pack was too big.
told to go the shop and grab a city plastic bag and then no issues. Seen loads stopped at the gate and in queues.
The right turn (no long available) at the Corner Shop pub flummoxed a lot of people.Traffic was murder on the way there, but queues at the turnstiles weren’t too bad at all. A few people were having difficulties with the tickets but it went far smoother than I expected.