I've spent over a hour on hold over the last week waiting to relocate my seat for both the Reading and Kiev games. When I eventually got through last Saturday, I was told that the club had no plans, under any circumstances, to open the 3rd Levels for the Reading game.
If I wasn't in the Cup Games Direct Scheme I could have bought my own seat, in EL3, online, when they went on sale. I feel that City have took for granted the Seasoncard holders in EL3 and CBL3 who showed their support by joining the Cup Games Direct Scheme. I think that City genuinely thought that demand for tickets wouldn't reach the level it has but hope that City will recognise the ill will caused by their decision.
In future, with all the resources City have available, there should be the facility, on the online ticket site, for those members of the Cup games Direct Scheme required to relocate.
If I wasn't in the Cup Games Direct Scheme I could have bought my own seat, in EL3, online, when they went on sale. I feel that City have took for granted the Seasoncard holders in EL3 and CBL3 who showed their support by joining the Cup Games Direct Scheme. I think that City genuinely thought that demand for tickets wouldn't reach the level it has but hope that City will recognise the ill will caused by their decision.
In future, with all the resources City have available, there should be the facility, on the online ticket site, for those members of the Cup games Direct Scheme required to relocate.