Real Madrid (H) Ticket Info | SOLD OUT

[cibaman]

I've had confirmation of my payment for the Madrid game but my ticket is showing Chelsea game.
Anyone else got this ?

If you go into your ticketing account and then click on Tickets it should be showing both the RM and Chelsea tickets. I was then able to transfer the RM ticket into my mobile wallet

 

[Bigg Bigg Blue]

Cheers for the advice chaps, will give it a try

 

[beehive_bob]

3 dots top right, click on and update?

Failing that, phone on n off, that did the trick for me earlier

On the CL scheme, payment has been taken and confirmed on my MCFC account but still showing Chelsea. The three dots only give me the option to 'remove' and turning my phone off and back on (as also advised by the club today) also doesn't work.

Hopefully it'll update in the next few days, failing that I understand that the ticket will still work for Madrid even if it says Chelsea...

 

[horlock_was_super]

Just checked and money gone out and ticket in wallet.
What a palaver this has been.
One problem sorted.
Now back to flapping until 2pm on Sunday.

 

[west didsblue]

On the CL scheme, payment has been taken and confirmed on my MCFC account but still showing Chelsea. The three dots only give me the option to 'remove' and turning my phone off and back on (as also advised by the club today) also doesn't work.

Hopefully it'll update in the next few days, failing that I understand that the ticket will still work for Madrid even if it says Chelsea...

Is there not a Pass Details option when you press the 3 dots. If there is, turning off automatic updates and turning them on again usually works. Worked for me anyway just now.

 

[beehive_bob]

Is there not a Pass Details option when you press the 3 dots. If there is, turning off automatic updates and turning them on again usually works. Worked for me anyway just now.

There isn't, mate. On clicking on the three dots, the only option is to remove. There is a separate 'details' tab at the bottom but on opening that, it doesn't give any more information or allow any further selections. But thanks for your reply.

 

[swinton blue]

Just updated my mates payment details
He was trying to do it all through his phone then opening his banking app to confirm. This wasn't storing his card details
Used my laptop to update his details and he just used his phone for banking confirmation. Worked first time

 

[Impeccable One]

No. You have to take responsibility for what you are selling. If a bar tender told me my pint was half full cos Oliver Reed had taken a sup. I wouldn't blame Oliver Reed, I would blame the bar tender.

Depends, if Ollie slurped it prior to it being in your possession, then it’s the bar tenders fault. If he took his gulp after you took possession, then you need to take it up with Ollie (Good luck with that)

 

[117 M34]

Apologise for something that isn't actually their fault? Seriously? I know the ticket office don't exactly help themselves a lot of the time, but come on; be realistic.

Unless the payment system supplier decommissioned in the last week, they must have known this would happen and could have warned everyone in advance.

 

[Bluesince1979]

On the CL scheme, payment has been taken and confirmed on my MCFC account but still showing Chelsea. The three dots only give me the option to 'remove' and turning my phone off and back on (as also advised by the club today) also doesn't work.

Hopefully it'll update in the next few days, failing that I understand that the ticket will still work for Madrid even if it says Chelsea...

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