Return of Supporters

you're supposed to be able to choose print at home for this match, for those with no smart phone (there are some!) - but maybe you have to contact them to ask for one, as i know from reading there was no option other than googlepay etc on checkout. Maybe city overide it if asked, emailing you a print at home instead?

If this Google pay thing fails I'll have to do that.
 
Supporter services have tweeted a reply that if you have had no email you have been unsuccessful . Quality customer service NOT
 
Its unbelievable that they haven't had the decency to email fans
Our ticket office is still a farce
Cancel a direct debit for a season card and see how quick they are then to tell you payment hasn’t been made and your card will be cancelled unless payment received within 24 hours.
 
Cancel a direct debit for a season card and see how quick they are then to tell you payment hasn’t been made and your card will be cancelled unless payment received within 24 hours.
Yep totally agree with you
 
Supporter Services
@ManCityHelp




An email was sent to those supporters who were successful in the ballot and those who are on the reserve list. I'm afraid if you didn't get either email, you have not been successful this time. Thanks
That sums up the level of Customer Service multi billion pound Man City now have regards match attending fans.

This same contempt was clearly seen with the management behaviour regarding the Super League.

Welcome to the Man City fodder pile
 
Right I will be on to customer services, buggered if I am going out to buy a new mobile phone just so I can go to a football match.
I suspect a few people may do.

Talk about avoidable contact on the clubs part, absolutely clueless.



2,500 left - there was nowt in four blocks near dugouts at 9.05am when i got on, assuming players F&F.

Amazon search "discrete non-metallic hipflask".
 
Supporter services have tweeted a reply that if you have had no email you have been unsuccessful . Quality customer service NOT
And what about those are aren’t on Twitter? Fucking unbelievable and if I thought an email to the club would do any good I would send one. I wonder how many in the ticket office, or IT etc who don’t even support the club have tickets
 

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