Return of Supporters

City Screwed a lot of fans over today, I went to the ground with my dad today who is 71 to welcome the team bus, (he was stood in the Leezers at SJP in 1968 when we won the league and hitch hiked it with his brother to Vienna 1970 for the CWC Final) We have both had a season tickets for 26 years and have got 21,800 loyalty points each. Today was the first time in his life that he was not present to see Manchester City Lift a Trophy!

We then come home to see Noel Gallagher sat in the stands!

Loyalty points my arse!
 
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I got the tram and was met with a bank of barriers and stewards. Twice the steward tried to read the ticket on the phone but failed. I said, "Look. I have the ticket with my details and my passport to verify it. I can't help it if it doesn't work. " Now whether it worked or not I don't know but the next time he tried he said it was okay. At the turnstile I just put the barcode on the ticket on my phone under the scanner and it worked no problem.
 
manclad said:
It took me 5 minutes coming in on the tram.
2/3 minutes on Joe Mercer Way.
And then 2/3 minutes after that.
No ID checks and no Covid 19 scans.
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Yes I was gobsmacked there was no ID check and not even a thermometer check
 
I approached from Alan Turing Way. We had to get tickets scanned to gain entry to the stadium perimeter and there was a queue of 2 to 3 hundred fans all packed together like sardines. No pretence whatsoever of distancing.
We were kept in in a holding position crammed together for about 10 minutes before moving on to get tickets scanned.
Tickets then scanned again at turnstile.
At no time was I asked for ID.
Fantastic day out though. Brilliant presentation party, the team played great, Kun got a game and scored twice. If Heineken did last match of the season they could not better this.
 
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Invisible Man's Bandage said:
In but a shambles. No ID checks but a huge queue to show your questionnaire confirmation mail. The stewards at the gates didn’t know how the e readers worked so that slowed everything down. A copper said that I wasn’t wearing a mask outside but I pointed out he wasn’t either. He said his had ‘blown off’ (strange as there is hardly a breeze) so I gave him a spare that I had :)
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Ahh…. You met PC Lugless Douglas I see
 
No ID checks at all today, ticket was scanned just after the bridge and then took about a minute and half of having my phone with the ticket open in the reader on the turnstile before it lit up green (this was my only poor experience) that would have to be improved. I know others were queuing later near the bridge just to get into the stadium grounds. Suppose it’s all trial and error. Let’s hope if I do get a ticket for the final, the Portuguese are just as lax with their I.d checks :-)
 
East Level 2 said:
Interesting! I wasn't asked for ID or the health questionnaire confirmation email; just my ticket.
The NFC on my phone was active but the steward's reader couldn't detect it. When I pressed the "shoe code" button the scanner could read the code. It was the same at the turnstile when the NFC didn't work; and didn't work for several other people, but the code was read without hassle.
I can see this leading to fun and games next season if they continue with the plan to make every match e-tickets only.
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Same for me, couldn't scan the ticket at the first checking point on Joe Mercer Way so had to use the barcode and then again at the turnstile though even the barcode scan was troublesome as I'd turned away to seek help when the turnstile suddenly beeped. Definite chaos at a full capacity game even if they only use this system for seasoncards.
 
Does anybody know how many entrances they were using for the first line of checking. My son and I walk from town up towards Mary D’s to use the P1 turnstiles but were sent back to the main (elite fans) entrance where we queued round the side of the Athletics stadium. No health questions or photo id required just about eight blokes with readers to check your electronic ticket. Some fans were having a few problems but we got through only to find that the turnstiles were playing up so another hassle before we gained access.

I know we are in strange times but I hope this is not a sign of things to come. The match and atmosphere were far more than I could have hoped for and Sergio’s cameo was typical of the man. The way our Club has been transformed without losing it’s soul is very satisfying and our owners are due great credit for that.

I am looking forward to next season and to find out if Txiki has unearthed any other gems to add to the squad.
 
Ja Salford Blue said:
City Screwed a lot of fans over today, I went to the ground with my dad today who is 71 to welcome the team bus, (he was stood in the Leezers at SJP in 1968 when we won the league and hitch hiked it with his brother to Vienna 1970 for the CWC Final) We have both had a season tickets for 26 years and have got 21,800 loyalty points each. Today was the first time in his life that he was not present to see Manchester City Lift a Trophy!

We then come home to see Noel Gallagher sat in the stands!

Loyalty points my arse!
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Not the Clubs fault though is it, the Covid pandemic has screwed us all up.
 
Gray said:
Does anybody know how many entrances they were using for the first line of checking. My son and I walk from town up towards Mary D’s to use the P1 turnstiles but were sent back to the main (elite fans) entrance where we queued round the side of the Athletics stadium. No health questions or photo id required just about eight blokes with readers to check your electronic ticket. Some fans were having a few problems but we got through only to find that the turnstiles were playing up so another hassle before we gained access.

I know we are in strange times but I hope this is not a sign of things to come. The match and atmosphere were far more than I could have hoped for and Sergio’s cameo was typical of the man. The way our Club has been transformed without losing it’s soul is very satisfying and our owners are due great credit for that.

I am looking forward to next season and to find out if Txiki has unearthed any other gems to add to the squad.
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Not sure came from the north entrance at 3.20 pm as was about the quickest I have got in for a long time. About 6 queues just north of club shop

I think fans told to get there earlier had more problems and they had been ironed out when I got there.

The number of stewards seemed the same as a normal match day, so the club didn't skimp and I had no problems.
 
Gray said:
Not the Clubs fault though is it, the Covid pandemic has screwed us all up.
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I’m just happy that Aguero had a great send off with his 2 goals. Two typical Aguero goals and I am going to watch the full game on catch up.

I am happy for the 10,000 Blues who got to see Aguero’s last game, live. it’s clear anyone who who knew a City Director were picket out in the ballot but that’s life. Yes, we would have all been in the ground without Covid so you are right on that point.
 
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I was a 2.30 to 3.00 entrance time. Arrived by tram at 2.19 joined the queue on Joe Mercer Way had my ticket (print at home) and ID checked and was sitting outside entrance Y waiting for the gates to open at 2.24. In the ground in my seat at 2.33. Can’t ask fairer than that. The stewards doing the scan were great, couldn’t understand why the club weren’t keeping Sergio. :-)

The first steward inside looked a little perplexed when I walked through the turnstile and put my fists in the air ‘shouting’ (not very loudly in case they threw me out) ‘Yyeess, we’re back’! My only sour note? There were no meat and potato pies! ;-) :-)
 
They seemed to be having a lot of issues with the E-tickets which is a concern if they are planning to roll it out for a full stadium.

I queued up for less than a minute on Joe Mercer way but mine was flagged up as "not bought" so I was to a 50 deep queue to have it checked by supporter services. After a 10 minute wait and having barely moved, a steward walked up the queue asking for anybody with a Android device. I clicked on the "show code" section and a barcode came up. He scanned it and let me on to the forecourt.

No such issues at the turnstile, but the reaction times of the scanner was very slow and that is a major concern if they plan on going forward and using these permanently.
 
Complete fucking shambles in terms of getting in yesterday (posted a bit in the match thread) but reading some comments this morning it's clear that it wasn't even uniform depending on where in the ground you were.

I was in South Stand and so I got to the usual point of entry for P at 2.45 (my slot was 2.30-3) but the gate was locked. A steward said 'go there' & pointed towards the away fans entrance but that was closed too. Fans were further directed round until we were able to get in off Alan Turing Way. Everyone was herded into huge separate queues and by then tempers were fraying. There were two people on crutches in front of me really struggling and a lead steward was highly aggressive to one of them when he complained about the lack of organisation. At this checkpoint they were only checking questionnaire confirmation mails. After getting through this I went to entrance P and no-one got in first time using the e ticket. The stewards didn't know what you were supposed to do so even though there was hardly anyone in front of me that took over ten minutes. Entered the stadium at 3.25.

After the game I stayed for the Sergio presentation and left afterwards and there was a huge crush at the only open exit, with the stewards panicking and try to move the barriers. Considering there was only about 5000 in the ground at the end this again was a complete balls up.

The club failed to get 10,000 into and out of the ground smoothly and safely and it was an epic fuck up.
 
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