Did you get any notification of dispatch and did you have to sign for it or does it fit through the letterbox?
I got an email notification yesterday for mine from Packtrack;
“
Dear xxxxxxxxxxxx,
We are pleased to let you know your 2019/20 Seasoncard is on its way to you!
YOUR ORDER
Supporter No:xxxxxxxxxxxx
Age band:Adult
CAR PARKING AND METROLINK
If you purchased a Metrolink or Car Parking pass with your Seasoncard this will be dispatched separately to your Seasoncard pack.
DELIVERY OF YOUR SEASONCARD
Please be advised that Seasoncard packs are sent individually, so may arrive on different days even if being dispatched to the same address.
We have sent your pack via Royal Mail Tracked 24®; please allow 1-3 working days to receive your pack in the post.
You can track the progress of your order
here on Royal Mail’s website. Simply input your tracking number which is: Your Tracking Number has not yet been generated, but once it has you will receive an email from Royal Mail with your tracking number.
We have dispatched your pack to the following address:
xxxxxxxxxxxx
Home
{{Country}}***
You should also have received an SMS notification, providing we hold the correct mobile number for you.
You can log into your account to check your mobile phone number, email and postal address.
***If you are overseas, no tracking number will be issued, please expect delivery to be 2-3 weeks dependent on the country***
The Ticket Office is open Monday to Friday 9am to 5:30pm. Supporter Services is open Monday to Friday 9am to 5pm. Both facilities will open at 10am on Thursday and are closed on Weekends & Bank Holidays, except where there is a First Team home match. For queries, please call
+44 (0)161 444 1894. To keep up to date with all the current ticketing information follow official Twitter account @MANCITYHELP
Kind Regards,
Supporter Services”