Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

thegoatsthegoat said:
The issue for fans is that freedom being removed at every single opportunity. A couple of seasons ago I couldn't go much and got pally with someone who sat near me, they had a season ticket too. The games I couldn't go to I simply transferred to him and he was able to pass on to whichever family member or friend wanted to use it as it was rarely the same person. Something as simple as that is being taken from us, all to have control over where tickets are going and in this case, to get as many people signing up to £35 memberships as possible. Have to make up the lost revenue on the proposed increases from last year don't they. The beauty of it all is, they want control over where tickets are going, yet then partner up with Viagogo and such like and allow any fucker into the stadium, that is ok though as they will have paid a premium. Fucking stinks
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Ah right, I haven’t really been following the changes tbh.
 
Alfie Budd said:
You're correct - you can transfer to any 'paid' member. But that doesn't help me as I've always transferred my ticket to another season ticket holder (one of those that sits close to me) when I can't make it to a game. None of the people they take along to use the ticket has a membership.
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Could not make the home derby match last season. Transferred my ticket to the lad who sits on the row in front of me so he could take his dad. Now I will have to stick it on the exchange and any Tom, Dick or Harry will end up sitting there.

Bloody barmy.
 
Gray said:
Could not make the home derby match last season. Transferred my ticket to the lad who sits on the row in front of me so he could take his dad. Now I will have to stick it on the exchange and any Tom, Dick or Harry will end up sitting there.

Bloody barmy.
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The point I originally made was about cup tickets where the Exchange isn’t available and I’ll consequently be out of pocket.
Not confirming the new transfer criteria before the cup scheme deadlines was poor.
 
A cynic might see it as the club pushing back after the ticket price protests got so much traction, we've given you this, so we're taking this away! It's pathetic, and we really do have some grade A wankers employed at City.
Welcome to the real world of empty seats in January 2026.
 
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Always Ali said:
A cynic might see it as the club pushing back after the ticker price protests got so much traction, we've given you this, so we're taking this away! It's pathetic, and we really do have some grade A wankers employed at City.
Welcome to the real world of empty seats in January 2026.
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Just get the email address of whoever you want to pass it on to. Then when you transfer to your nominated ‘non member’, forward the link on. Can’t we still just do this?
 
I'm on holiday and glanced at the email title "Managing August fixtures".

Thanks to Blue Moon, I've now added a non-Member who I occasionally give my ticket too. Would have really pissed me off later if I hadn't.

Almost feels like the club were keeping it deliberately low-key to boost Citizens membership later on??

All part of the process which ends with the facial recognition cameras they've been installing.
 
The Colonel said:
Just get the email address of whoever you want to pass it on to. Then when you transfer to your nominated ‘non member’, forward the link on. Can’t we still just do this?
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Hopefully. But there’s talk that the ticket link won’t be an email but instead will be in the recipients account. To download. I’m sure there’ll be a way around it , but sometimes it feels like it’s a game of cat and mouse.
 
Has anyone had confirmation from the club that ST holders cannot receive a transferred ticket? I’d have expected them to be classed as a paid up member.


Also I wonder when you nominate a person, if they can accept a ticket from anyone or just from the nominator? For example we have three tickets. Do I need to register my nephew on all three accounts or just once.
 
Theblueguy said:
Has anyone had confirmation from the club that ST holders cannot receive a transferred ticket? I’d have expected them to be classed as a paid up member.


Also I wonder when you nominate a person, if they can accept a ticket from anyone or just from the nominator? For example we have three tickets. Do I need to register my nephew on all three accounts or just once.
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From the website
Who can you transfer to?

Tickets can only be transferred to Cityzens Official Members or to one of your non-Member Transfer group.

You are not able to transfer your ticket to another Season Ticket Member.
 
Buckshaw Blue said:
Strange. When I go on the official website, sign in (top right hand corner), it takes me straight to a page that shows my number, membership and points from left to right.

If you’re still struggling, add her to your F&F by surname and post code. Then check your F&F list and it should show her name and number.
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Just to give you update mate, as I appreciated your attempts to help, but still can’t get anything sorted, it just fucks me off and tells me her registration isn’t complete, even though it is etc. I’m pretty savvy with all this so I know I wasn’t doing anything wrong, it just doesn’t show a supporter number where it should.

Anyway, tried again this morning and still fuck all, so thought I’d best contact City, so did the online form, and after typing out my message about it, and then going to the point where I was about to press submit and laughably it had then autopopulated her supporter number in the form! Thought surely that won’t work, but when back to my account, put in her supporter number and name and voila it worked! Haha, couldn’t make it up. Still doesn’t show her number in her account but fluked finding it.

If this helps anyone else when trying then at least something will have come from it.
 
Always Ali said:
A cynic might see it as the club pushing back after the ticker price protests got so much traction, we've given you this, so we're taking this away! It's pathetic, and we really do have some grade A wankers employed at City.
Welcome to the real world of empty seats in January 2026.
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It is 100% the case. I said this at the time that whilst we had a small win with the protests, there would definitely be something up their sleeve. I think this was always planned regardless, get more £35 memberships bought and might be why they cancelled the proposed increases, knowing they will probably have an uptake on them £35s. It is modern day football but it really is a joke just how often clubs can get the basics so wrong.
 
thegoatsthegoat said:
It is 100% the case. I said this at the time that whilst we had a small win with the protests, there would definitely be something up their sleeve. I think this was always planned regardless, get more £35 memberships bought and might be why they cancelled the proposed increases, knowing they will probably have an uptake on them £35s. It is modern day football but it really is a joke just how often clubs can get the basics so wrong.
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What a shame we have to feel this way about them. I’m beginning to regard them a bit like Ryanair. A necessary evil that I know are trying to shaft me in some way. But I still go back!!
 
artfuldodger said:
What a shame we have to feel this way about them. I’m beginning to regard them a bit like Ryanair. A necessary evil that I know are trying to shaft me in some way. But I still go back!!
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Haha, I don't mind Ryanair. They are upfront and I like the cut of his jib when I hear him in interviews. Isn't half as snidey as our top boys.
 
artfuldodger said:
From the website
Who can you transfer to?

Tickets can only be transferred to Cityzens Official Members or to one of your non-Member Transfer group.

You are not able to transfer your ticket to another Season Ticket Member.
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That is completely unreasonable.
 
Had a go at this just now and given up in disgust.

Managed to register my wife as a supporter but she gets no identification other than her email.

Went to the add 3 non members and keep getting a message that I have too many allocations already, but I only have my son and the lad who sits in front of me in my friends and family.

Then it keeps showing 2 items in my basket which I managed to delete at the first three attempts but now it will not let me delete the current one and has some how attached my son to the order.

What an absolute bloody faff.
 
Prestwich_Blue said:
The communication is very poor. It should have had a more explanatory title such as "Important changes to ticket transfer - please read" rather than the anodyne title about managing tickets in August & September.

Then it should have been explicit about the changes in a much clearer way. So the first point should have been clear on not being able to transfer tickets to other season ticket holders, rather than hiding that behind a link to the website.

It should have been specific about the difference between paid and free memberships, highlighting the various paid memberships. Then it should have given people the link to get a supporter number. And it should have explained why they're doing this. So something like:

Important information about ticket transfer for the 2025/26 season. Please read.

"Please be aware of the changes we've made to the ticket transfer process.

1. You will no longer be able to transfer your season ticket to another season ticket holder, even if they're on your Friends and Family list.

2. You will be able to transfer your season ticket to someone who holds a Cityzens Membership as long as they're on your Friends and Family list.

3. You will be able to transfer your ticket to up to 3 people who don't have a paid membership as per (2) above. To be able to do this:
  • They must have a Supporter Number. To get one follow this link and register.
  • They must be on your Friends & Family list
  • They must have been added to a new Non-Member group you set up. Instructions to do this can be found here (link)"
That's what the email should have looked like, instead of the shite they sent out. It's not that hard FFS.

Update: It's only Cityzens membership you can transfer to, not Matchday. Cheers mate for breaking it down. Can I just check on your last point about only being able to transfer to a non matchday membership.
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Cheers for breaking it down mate. Can I just check on your last point.

Here’s my current situation;
Two mates of mine have season cards, I had a match day membership but let it lapse last year. Last year they were able to transfer me tickets to use when they weren’t around.

If I login to my account I can see I’m in the friends and family section, I still have my supporters number and see my mates season cards.

On your last point, would I be correct that there’s no point in a matchday membership and I am best off renewing as a citizen membership so they can transfer me tickets during the year or in my situation shall I just get added to the non-member list and not pay the fee at all.

Or do I just renew matchday membership and they can still transfer me tickets?
 
If you create a new email address and set up a separate City account using it, you can nominate yourself and then share the link with others. Just make sure the account is set up under a different name, as I’ve been told by a credible source at the Club that they’ll be checking for duplicate accounts to prevent this.
 
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