Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

Millwallawayveteran1988 said:
Looks like SS3 has changed from letters to numbers for rows this season. Mine says row 7 now.

Have they done this elsewhere?
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Yep level 1 has become 0, level 2 to 1 and level 3 is oddly staying 3. Rows have gone from letters to numbers, so row A is now row 1, row b is row 2 etc. Something to do with harmonising lay outs for stadia nationwide, heath and sfately or something or other!
 
Has anyone tried to download a second season card on their phone for a ‘strongly linked’ season card holder. I have the option but the link takes me to a page saying website not available.
 
meeesh said:
Just to get it to work now when we approach the turnstiles.
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yep - as someone else has mentioned, there's no Show Code option, I had lots of NFC trouble last year so resorted to using the bar code option - got a new all-singing all-dancing Samsung Galaxy S25 Ultra phone in the summer so hoping this wont be an issue this season, I've got over 3 weeks to stress over this
 
Tarzan41 said:
Has anyone tried to download a second season card on their phone for a ‘strongly linked’ season card holder. I have the option but the link takes me to a page saying website not available.
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Downloaded ours no problem, on two accounts on separate devices, was in place last season, is this the first time you’re doing this?
 
staffsblue said:
Done, and all very straightforward.

One thing I've noticed is that there is no "show code" option, so got to hope that the NFC actually works consistently.
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I've downloaded my digital season card, and it shows just the Spurs game with no QR code or barcode.
Is this correct and if it is correct,how do the new card readers recognize my season card??
 
manclad said:
I've downloaded my digital season card, and it shows just the Spurs game with no QR code or barcode.
Is this correct and if it is correct,how do the new card readers recognize my season card??
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Just put your phone to the reader there was no QR code last year
 
Jesus H Gabz said:
Downloaded ours no problem, on two accounts on separate devices, was in place last season, is this the first time you’re doing this?
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Yes. Didn’t do it last season but my son is an emergency worker and just want to be sure that he can definitely reach the 10 game threshold. Always transferred in the past
 
Moved to 031 Colin Bell for this season.
There is no show code bit under my ticket that i used to enter ss2 last season.
 
Tarzan41 said:
Yes. Didn’t do it last season but my son is an emergency worker and just want to be sure that he can definitely reach the 10 game threshold. Always transferred in the past
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I know some have had to contact fan support to get ST’s on two devices, so your son would have to ring them & you be present, whilst not letting on what you’re doing, I take it he only has 1 device currently ? If he’s got 2 you’ll probably have to contact fan support, alternatively you could just get his log in details & log out of your account & into his and save the details, when logging in on iPhone a key symbol appears allowing you to switch accounts really easy
 
Jesus H Gabz said:
I know some have had to contact fan support to get ST’s on two devices, so your son would have to ring them & you be present, whilst not letting on what you’re doing, I take it he only has 1 device currently ? If he’s got 2 you’ll probably have to contact fan support, alternatively you could just get his log in details & log out of your account & into his and save the details, when logging in on iPhone a key symbol appears allowing you to switch accounts really easy
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Thanks for that. I’ll get him on it
 
Eccles Blue said:
Wow that was easy. No problems at all. Right I’m off to the Etihad for the first game of the season.
If I set off walking now I might make it in time for the first home game of the season.
Well I do have to have a rest every 50 yds!!! ;-) ;-)
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Hopefully the trams will be back on their normal route by then. Can’t remember the last time I saw one with Ashton on the front.
 
Tarzan41 said:
Has anyone tried to download a second season card on their phone for a ‘strongly linked’ season card holder. I have the option but the link takes me to a page saying website not available.
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Did you get this
 

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My email has arrived. I downloaded the ticket but I also found no security code. I am concerned about that as the NFC tech does not work on my phone at the turnstile even though NFC is enabled on my phone.

I have emailed City to see what they suggest. I think there are quite a fee people who use the barcode scanner to open the turnstile. If I get a reply, I'll update the topic.
 
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Marvin. said:
My email has arrived. I downloaded the ticket but I also found no security code. I am concerned about that as the NFC tech does not work on my phone at the turnstile even though NFC is enabled on my phone.

I have emailed City to see what they suggest. I think there are quite a fee people who use the barcode scanner to open the turnstile. If I get a reply, I'll update the topic.
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No barcodes from now on according to the club. A bit gutting as I find it much quicker and less of a faff than NFC.

Also not ideal for some fans using phones without that capability. A small number maybe, but still going to make some jump through hoops for something that simply wasn't an issue before.
 
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