Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

[Buckshaw Blue]

I have tried to load my ticket onto my works phone as a way of getting round the transfer restrictions….but my ticket is locked for too many downloads …..any ideas how long it remains locked or do I have to contact the ticket office to unlock it ?

You’ll need to call the ticket office.

 

[Theblueguy]

I’ve got the email that says that. I specifically asked about ST holders who are on your F&F list. I got this back.
Presumably, the wording here also means you cannot transfer more than one ticket to a paid up member either, meaning someone can’t have 3 tickets, for the group they’re with, on their phone?

Fan Support (Man City) 7 Aug 2025, 11:55 BST Hi Thank you for your email. You will not be able to transfer your ticket to another season ticket holder this season. Ticketing criteria is one per member, meaning they will not be able to have two tickets in their name. Hope this helps. Thanks Manchester City

what the actual F... so if my mate wants our three tickets to take his two kids and they aren't my nominations, they have to pay for 3x memberships? for a one off game? I'd previously just transfer them all to him.

 

[The Light Was Yellow Sir]

what the actual F... so if my mate wants our three tickets to take his two kids and they aren't my nominations, they have to pay for 3x memberships? for a one off game? I'd previously just transfer them all to him.

I can only see the empty seat jibes getting worse next season and it’ll all be City’s fault. It’s shameful.

 

[IrishBloodEnglishHeart]

Every year that goes by the club gets further and further away from our proper fans

 

[LongsightM13]

Hopefully City Matters will get behind this. As it stands, MCFC Foodbanks and 1894 had to start the ball rolling.
Things will probably start moving in terms of correspondence etc once we all see it in action in a few weeks
This is indefensible overreach by the club and is doubtless, very cynically aimed at maximising ticket resale revenue
Anyone who still thinks the club’s bullshit that this is about staff access must be in the market for some magic beans

Facial recognition turnstiles: Why supporters should be concerned - Football Supporters' Association

Earlier this month, FSA members approved a motion at our AGM to oppose the introduction of facial recognition technology at the turnstiles in the English game.

thefsa.org.uk

 

[meeesh]

Every year that goes by the club gets further and further away from our proper fans

Want us gone, plain and simple, it’s ok with the rallying cry about don’t give them up etc etc but not making it easy, my mrs has packed in this season, she won’t be missed I get that but if a few do it season upon season it works eventually for their goal, fucking joke how they treat fans this club these days

 

[artfuldodger]

Hopefully City Matters will get behind this. As it stands, MCFC Foodbanks and 1894 had to start the ball rolling.
Things will probably start moving in terms of correspondence etc once we all see it in action in a few weeks
This is indefensible overreach by the club and is doubtless, very cynically aimed at maximising ticket resale revenue
Anyone who still thinks the club’s bullshit that this is about staff access must be in the market for some magic beans

Facial recognition turnstiles: Why supporters should be concerned - Football Supporters' Association

Earlier this month, FSA members approved a motion at our AGM to oppose the introduction of facial recognition technology at the turnstiles in the English game.

thefsa.org.uk

Not only were some on here quite accepting of City’s ridiculous explanation regarding staff access, there were others who believed it was all leading up to facial recognition and thought it was a great idea. The arguments being ‘I’m happy with anything to keep us safe’ and ‘if you’ve nothing to hide why does it matter’ . Completely missing the point.

 

[LongsightM13]

Not only were some on here quite accepting of City’s ridiculous explanation regarding staff access, there were others who believed it was all leading up to facial recognition and thought it was a great idea. The arguments being ‘I’m happy with anything to keep us safe’ and ‘if you’ve nothing to hide why does it matter’ . Completely missing the point.

Absolutely. I took pelters about it myself
A previous job took me to the heart of this technology and the debates around it, so without giving it the big ‘un, I probably know a bit more about it than the average poster and can speak from a relatively informed position.
City are certainly overreaching here and of course we had evidence that they’ve been planning this for years
I muted most of the idiots in the end, the bootlicker argument that “if you’re doing nothing wrong” etc etc remains laughable as ever
If that’s the case, allow the old bill to wake you up and ransack your house at 4am every Saturday, without cause or evidence
After all, “If you’ve got nothing to hide”…

 

[LongsightM13]

And just yesterday, more proof that FRT is inherently racist. This is a police use case, which is a slightly different argument to commercial use, but the technology has been found on multiple occasions to discriminate against black and Asian people

'Met Police facial recognition tech mistook me for wanted man' - BBC News

Shaun Thompson is challenging the Met Police's use of live facial recognition technology.

www.bbc.co.uk

 

[bladdered]

The first time you use the new turnstiles they’ll have your face. They’ll then compare that image with every time your ticket is used to see how many different people are using the ticket, and what demographic you are (age, address, frequency you visit the Etihad, how much you spend at concessions and in the store). They’ll also check to make sure your face is the same age profile as the ticket being used. Once they have the photo and demographics they can do all kinds of things. Even comparing your photo to your data to see things like ethnicity, how affluent you are, life expectancy. They can feed this into their marketing profiles and activity and financial projections, to squeeze every penny out of every seat in the stadium and more importantly so that they can prove to sponsors who’s seeing their brands to drive up that revenue stream. Data is the new oil. They won’t admit they’re doing this. Then they’ll bury it in the T&Cs of next year’s tickets.

Sadly and scarily probably true.

I think a protest involving fans wearing Frank Sidebottom heads against Spurs would be a good start.

 

[LongsightM13]

Sadly and scarily probably true.

I think a protest involving fans wearing Frank Sidebottom heads against Spurs would be a good start.

View attachment 165213

Sorriano masks maybe? Frank is also a good shout though tbf
When I lived in the Midlands years ago, mates said I looked like Frank anyway, so I probably wouldn’t even need a mask ;)

 

[Durham Blue]

In the past I just used to give someone my season card, I guess a cheap burner phone is the new alternative, if they try facial recognition I reckon face masks will make a comeback.
Also what now happens if you put your ticket back to City and it doesn’t sell, are you still getting the money regardless?

Do you really need a separate phone or just a separate e.Mail address? Can you still have your season card and a separate”transferred” ticket on the same phone ?

 

[pride in battle]

Not only were some on here quite accepting of City’s ridiculous explanation regarding staff access, there were others who believed it was all leading up to facial recognition and thought it was a great idea. The arguments being ‘I’m happy with anything to keep us safe’ and ‘if you’ve nothing to hide why does it matter’ . Completely missing the point.

Whats the point ?

 

[ArniArason]

The first time you use the new turnstiles they’ll have your face. They’ll then compare that image with every time your ticket is used to see how many different people are using the ticket, and what demographic you are (age, address, frequency you visit the Etihad, how much you spend at concessions and in the store). They’ll also check to make sure your face is the same age profile as the ticket being used. Once they have the photo and demographics they can do all kinds of things. Even comparing your photo to your data to see things like ethnicity, how affluent you are, life expectancy. They can feed this into their marketing profiles and activity and financial projections, to squeeze every penny out of every seat in the stadium and more importantly so that they can prove to sponsors who’s seeing their brands to drive up that revenue stream. Data is the new oil. They won’t admit they’re doing this. Then they’ll bury it in the T&Cs of next year’s tickets.

Nonsense. Regardless of the conspiracy culture we live in, rule on individuals data are VERY strict. They cannot use your data without informing you prior, if they do then they would be in breach of all sorts of GDPR rules. I'm not saying what you said won't happen in the future, it probably will given self serve checkouts now use your photos, but they can't do it on the snide.

 

[pride in battle]

The first time you use the new turnstiles they’ll have your face. They’ll then compare that image with every time your ticket is used to see how many different people are using the ticket, and what demographic you are (age, address, frequency you visit the Etihad, how much you spend at concessions and in the store). They’ll also check to make sure your face is the same age profile as the ticket being used. Once they have the photo and demographics they can do all kinds of things. Even comparing your photo to your data to see things like ethnicity, how affluent you are, life expectancy. They can feed this into their marketing profiles and activity and financial projections, to squeeze every penny out of every seat in the stadium and more importantly so that they can prove to sponsors who’s seeing their brands to drive up that revenue stream. Data is the new oil. They won’t admit they’re doing this. Then they’ll bury it in the T&Cs of next year’s tickets.

Fucking hell !! #DramaQueen

 

[CatMan]

Every year that goes by the club gets further and further away from our proper fans

That's why I walked and relinquished my seasoncard for this season. My full-time care commitments meant I knew I could not achieve the 10 in person rule, and I knew I'd end up with a ticket I could not transfer.

I now have a season ticket at my local non league step 4 team (who were glad to accept my money) and cannot be happier. I park for free within 150 yards of the ground. I can arrive 20 minutes prior to kickoff. I can get a brew for £1.50, a free teamsheet, sit where I want, and be home by 5pm for a 3pm kickoff.

In short, there is another world of football out there. You just have to be brave and set yoursef free to find it.

 

[levets]

Do you really need a separate phone or just a separate e.Mail address? Can you still have your season card and a separate”transferred” ticket on the same phone ?

I have TWO season tickets on my phone, but each have different email addresses. Each season I just log into each account on my phone and download each to my Apple wallet. Done this no problem for 4 seasons

 

[TheGhost]

Nonsense. Regardless of the conspiracy culture we live in, rule on individuals data are VERY strict. They cannot use your data without informing you prior, if they do then they would be in breach of all sorts of GDPR rules. I'm not saying what you said won't happen in the future, it probably will given self serve checkouts now use your photos, but they can't do it on the snide.

Do you think those turnstiles when they’re turned on won’t be collecting any data at all?

I’ve not read through the terms and conditions of buying a ticket with a fine tooth comb. Is there a catch all term somewhere in there or on in the ground rules regulations that could cover the collection of this data? Who’s checking how it’s used?

 

[Marvin.]

We should distinguish between technology and the exercise of political power. Football clubs are not involved in politics, and dissent etc, so if City want to introduce facial recognition and biometrics, so what? What social consequences can there be?

I take it as a given that the state films protestors, and automatically scans people all the time. The issue there is not the tech. but the role of the state. It's like the gun. Gun's are not bad per se. It's who is using them. I don't regard City as an enemy so I am neutral on the use of FRT at City.

 

[uwerosler28]

We should distinguish between technology and the exercise of political power. Football clubs are not involved in politics, and dissent etc, so if City want to introduce facial recognition and biometrics, so what? What social consequences can there be?

I take it as a given that the state films protestors, and automatically scans people all the time. The issue there is not the tech. but the role of the state. It's like the gun. Gun's are not bad per se. It's who is using them. I don't regard City as an enemy so I am neutral on the use of FRT at City.

Bollocks the club are using technology to reduce fans freewill to enable the less fortunate to get the occasional cheap or free ticket when it's not being used by the owner, so they can control and benefit from the cash flows associated with passing it on.