Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

[SWPISHOME]

Quick question, Is there no more barcodes on tickets anymore to scan in?

I didn't make the Spurs game, my city v rags tickets are in my wallet but no barcodes.

 

[es1]

Quick question, Is there no more barcodes on tickets anymore to scan in?

I didn't make the Spurs game, my city v rags tickets are in my wallet but no barcodes.

no barcodes, NFC only

 

[Norbiton]

I’ve lost track of the rules now! Can a SC holder buy another ticket for the Derby (if one pops up on the exchange) and transfer to a matchday member on their F&F? Ticket site says only members can buy

Think it has to be the strongly linked category though they’re making it harder to do that too

 

[Stephen230]

Think it has to be the strongly linked category though they’re making it harder to do that too

I'm pretty sure that a season ticket holder hasn't been able to buy extra tickets for a league game since before Haaland came. Certainly not for the derby anyway.

 

[Norbiton]

I'm pretty sure that a season ticket holder hasn't been able to buy extra tickets for a league game since before Haaland came. Certainly not for the derby anyway.

If you look at the information about friends and family it says you can buy tickets on their behalf.

 

[Tim of the Oak]

I have two tickets on my photo. At Spurs I scanned in my mate and then tried my ticket. Said it had been used. I scanned both. (Stood aside for my mate to go through)
Wonder if facial recognition has started early. Took an hour to get in with the turnstyle/ support staff a waste of time

The lenses aren't in the turnstile panels yet to do facial recognition on fans

 

[thegoatsthegoat]

If you look at the information about friends and family it says you can buy tickets on their behalf.

As someone said, I think if they are strongly linked to you and you can control their account then yes. You can't if they are just on your friends and family list.

 

[Stephen230]

If you look at the information about friends and family it says you can buy tickets on their behalf.

Yeah, I think I may have misunderstood. If the member qualifies in their own right, I'm sure it's ok that you physically buy it for them. I thought the other guy meant just buying an extra as a ST holder and transferring to anyone they fancy.

 

[Greenandblue]

On the resale tout sites a lot of tickets are advertised as "iPhone users only". Why would that be, is there an easier ticket transfer workaround with an iPhone ?

 

[Corky]

On the resale tout sites a lot of tickets are advertised as "iPhone users only". Why would that be, is there an easier ticket transfer workaround with an iPhone ?

As they are more likely to get in with NFC.

If they don't get in and go for support at the Portakabin the bouncers grills them and where they got their tickets from and won't even let them queue up if not an official source.

The re-sellers are probably getting complaints from buyers who can't get in.

 

[artfuldodger]

Are we any the wiser about transferring cup ticket between season ticket holder?

 

[Buckshaw Blue]

Are we any the wiser about transferring cup ticket between season ticket holder?

Doesn’t appear to be possible this season unless the club confirm otherwise after cup scheme payments have been taken on Monday.

 

[bluestevei]

My mate and I don't know how he did it but put his season card on my phone, so when he's away I can go and scan in, I have also got 3 games on my membership but I think he's away for a couple this year

 

[Tbilisi]

My mate and I don't know how he did it but put his season card on my phone, so when he's away I can go and scan in, I have also got 3 games on my membership but I think he's away for a couple this year

You are allowed 2 download attempts per ticket, I have my lads and mine on my phone and they have the same.Done it in case my phone or theirs does not work so we at least can then try the other.

 

[Gray]

Son's clone phone worked a treat it will be used by a mate for the Derby as he is in the US for company business.

 

[jrb]

On behalf of all season ticket holders, I'd like to thank City for completely f*cking up what should be using a season ticket easily. Well done!

 

[C17Y_CJ]

Has anyone had any joy adding non membership friends to their list after that August deadline? I say adding, they've been on for years but cant transfer now. Been on to the club but they're not being very helpful.

 

[Prestwich_Blue]

Has anyone had any joy adding non membership friends to their list after that August deadline? I say adding, they've been on for years but cant transfer now. Been on to the club but they're not being very helpful.

You had one window to do it and that was that. This was due to system issues which are being worked on, so at some point it will be possible to add or change non-members.

 

[blue b4 the moon]

I'm sure I read there's another couple of windows over autumn to add people.

 

[Marvin.]

I took me 90 mins to get in vs Spurs after the NFS failed at entrance K (it worked for most fans, but not for everyone). I queued for paper ticket for over an hour with hundreds of fans, and 20 minutes after KO, the stewards directed fans back to the turnstile (now working), and we got in. After the game, I phoned City and they said that they were investigating and collating details from fans including phone models etc. They said once they knew what the problem was they would be in touch with a solution/explanation. So far no one has been in touch. Meanwhile my ticket has appeared on my phone with no barcode once again, which means if NFS does not work, I might expect to miss around a 1/4 of the game again.

Digital ticketing should in theory be great for fans with mobile phones. It should make buying tickets, transferring tickets and entrance easier but City don't have the systems in place to make it work properly.