Seasoncard - 2021/22 | Print at Home Tickets

My mate's Print at Home Ticket wouldn't work last week and so he was let in by a steward. This afternoon he received an email from the Club saying if you've downloaded your ticket more than once you must use the most recently downloaded ticket or the barcode won't work at the turnstile. It goes on to say " Your active ticket is Ticket Number XXXXXXX" He has only downloaded the ticket once and yet his has a completely different ticket number. Too late now to start ringing so he'll take his chances tomorrow. Anyone else had this?
 
My mate's Print at Home Ticket wouldn't work last week and so he was let in by a steward. This afternoon he received an email from the Club saying if you've downloaded your ticket more than once you must use the most recently downloaded ticket or the barcode won't work at the turnstile. It goes on to say " Your active ticket is Ticket Number XXXXXXX" He has only downloaded the ticket once and yet his has a completely different ticket number. Too late now to start ringing so he'll take his chances tomorrow. Anyone else had this?
We have the same issue, however both of us have been given the same ticket number on email but on printed tickets there are 2 different numbers and neither of them match. Another fuck up in this whole process, I just accept that its full of errors and roll with it now
 
My mate's Print at Home Ticket wouldn't work last week and so he was let in by a steward. This afternoon he received an email from the Club saying if you've downloaded your ticket more than once you must use the most recently downloaded ticket or the barcode won't work at the turnstile. It goes on to say " Your active ticket is Ticket Number XXXXXXX" He has only downloaded the ticket once and yet his has a completely different ticket number. Too late now to start ringing so he'll take his chances tomorrow. Anyone else had this?
Had the same email. Different number to the one on my ticket. Ticket did not work, steward let me in.
 
Anyone had their "Print at Home Ticket" for the RB Leipzig game showing up yet on the online ticket account. Can't see it on mine yet. I am in all the Cup schemes so thought I would have seen it by now
 
I am in all 3 cup schemes and am a print a home person. I don't appear to have had any problem with printing league game tickets BUT I think my luck might be running out. My online account shows I have purchased Leipzig and Wycombe tickets but appears to be saying I'll be able to download these onto my mobile which of course I'd love to do but sadly my phone doesn't support the NFC (is it) technology, hence the paper ticket dinosaur I currently am. I have contacted customer services by email and had a reply which necessitated another note from me. If I am a paper ticket receiver then extend that status to all my purchases please. Anybody else in this situation?
 
I am in all 3 cup schemes and am a print a home person. I don't appear to have had any problem with printing league game tickets BUT I think my luck might be running out. My online account shows I have purchased Leipzig and Wycombe tickets but appears to be saying I'll be able to download these onto my mobile which of course I'd love to do but sadly my phone doesn't support the NFC (is it) technology, hence the paper ticket dinosaur I currently am. I have contacted customer services by email and had a reply which necessitated another note from me. If I am a paper ticket receiver then extend that status to all my purchases please. Anybody else in this situation?
There will be a few thousand in the same boat, they haven't got round to doing anything with the RBL tickets yet, so not clear if you can print at home on the Cup Scheme if PAT season ticket. Absolutely insane if you can't but wouldn't put them.
 
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There will be a few thousand in the same boat, they haven't got round to doing anything with the RBL tickets yet, so not clear if you can print at home on the Cup Scheme if PAT season ticket. Absolutely insane if you can't but wouldn't put them.
If you chose print at home then your tickets for cup schemes will also be print at home too I’ve been told
 

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