Seasoncard - 2021/22 | Ticket Exchange

[paulchapo]

Did anyone list their ticket for the Burnley game, and if so have you had your money yet?

I think its about 7 weeks ago now

I did and it sold, not sure if I've actually had the money yet I'll have to wait for my bank statement.

 

[kippaxkid74]

Did anyone list their ticket for the Burnley game, and if so have you had your money yet?

I think its about 7 weeks ago now

I kept a note on the PC knowing exactly when their "45 days" would run out for the 2 i sold.


Burnley 16th Oct (((45 days later = 30 Nov))) -- not had it yet
Palace 30th Oct (((45 days later = 14 Dec)))


(edited due to me being blind as a bat with dates!)

 

[bluesmith]

I kept a note on the PC knowing exactly when their "45 days" would run out for the 2 i sold.

Burnley is due by tomorrow.


Burnley 18th Oct (((45 days later = 2nd Dec)))
Palace 30th Oct (((45 days later = 14 Dec)))

You might want to make better notes. We played Burnley on the 16th, so 45 days was yesterday.
:-)

 

[kippaxkid74]

You might want to make better notes. We played Burnley on the 16th, so 45 days was yesterday.
:-)

haha oops i so so need reading glasses ;)

 

[stefb36]

I kept a note on the PC knowing exactly when their "45 days" would run out for the 2 i sold.


Burnley 16th Oct (((45 days later = 30 Nov))) -- not had it yet
Palace 30th Oct (((45 days later = 14 Dec)))


(edited due to me being blind as a bat with dates!)

I'm in exactly the same boat. I didn't attend the same games & sold on ticket exchange & I haven't received anything either

 

[stefb36]

Me neither - absolute joke - How can you justify holding the money for 45 days

When I queried it they said they had checks to do

 

[Saddleworth2]

Looks like a number haven't received their Burnley funds. Has anyone contacted supporter services yet?

 

[Corky]

Looks like a number haven't received their Burnley funds. Has anyone contacted supporter services yet?

I did when the club said they had paid on 2/11 to highlight an issue after nothing was paid 2 weeks later. They just said it hasn't been 45 days rather than look into a possible issue.

Clearly something went wrong but you just get T&Cs rather than a remedy.

 

[Saddleworth2]

I did when the club said they had paid on 2/11 to highlight an issue after nothing was paid 2 weeks later. They just said it hasn't been 45 days rather than look into a possible issue.

Clearly something went wrong but you just get T&Cs rather than a remedy.

I will leave it until Sunday (they are quieter then according to one of their agents) and then phone if I haven't received by then.

 

[stefb36]

I will leave it until Sunday (they are quieter then according to one of their agents) and then phone if I haven't received by then.

I've emailed the guy at City Matters asking if he has an email address of someone other than the normal 'contact us'.