Last time mine sold I only knew as I checked my account. Took about 48 hours to receive the actual email confirming itUsed ticket exchange for 1st time for Everton game and our tickets seem to have sold (says resold on account and don't appear if you go on seat planner) but we've not had any confirmation emails to confirm sold which in the faqs it says you should. Is the email just delayed til nearer the game? Just don't want City to somehow neglect to pay us!
Mine seem to have sold for Sunday, but I only thought to check because my season card had changed to show the West Ham game.Last time mine sold I only knew as I checked my account. Took about 48 hours to receive the actual email confirming it
Sold one I noticed had been sold on Wednesday and nothing yet, 2 seasons ago they didn't come through until after the sales window.Used ticket exchange for 1st time for Everton game and our tickets seem to have sold (says resold on account and don't appear if you go on seat planner) but we've not had any confirmation emails to confirm sold which in the faqs it says you should. Is the email just delayed til nearer the game? Just don't want City to somehow neglect to pay us!
Ah Yes, mine has changed now to PSG (was still showing Everton yesterday but does always seem to be slow to update on my phone)Mine seem to have sold for Sunday, but I only thought to check because my season card had changed to show the West Ham game.
Used ticket exchange for 1st time for Everton game and our tickets seem to have sold (says resold on account and don't appear if you go on seat planner) but we've not had any confirmation emails to confirm sold which in the faqs it says you should. Is the email just delayed til nearer the game? Just don't want City to somehow neglect to pay us!
It's a glitch that only affects games against Everton.I've defended the system on this thread but for the first time since I've used it a big cock up has occurred.
I put the Everton ticket up for sale late Monday night and at 9:35 Tuesday morning I received an email saying it had sold. This was a bit unusual as you usually get an email saying it has been listed before this. Last night at 16:20 I received that email,
"Thank you for using the Manchester City Ticket Exchange.
Details of the match and seat placed for trade are as follows:
Manchester City v Everton
Sunday 21st November, 2.00pm"
This was sent three days after I was told it had been sold! Baffled I checked my account and lo and behold it was still up for sale. In my Google wallet it is still showing as there too, so it looks like it hasn't been sold. Our wonderful ticket office has played a blinder yet again! It looks like the clown who dealt with it sent the sold email instead of the up for sale one so it probably had not been listed. Three days later someone must have spotted the mistake and listed it for sale. With our injury news and due to it being listed so late in the day I doubt it will now sell. Is there still a three hour wait to contact these buffoons on the phone? I'd like to ask what is going on!
It's a glitch that only affects games against Everton.
I put four games on the exchange a few years ago after having a hip replacement. Two actually sold, one didn't but for Everton it seemingly sold more or less straightaway and I got a mail saying that. On match day I got a further mail around lunchtime saying it hadn't sold, thus giving me no time to see if I could let someone have it for free.
I put a complaint in and I was credited the money eventually.
City are relisting tickets after notifying that they have been sold and showing "as requested your ticket has been sold" as well as taking them off the planner.I've defended the system on this thread but for the first time since I've used it a big mistake appears to have occurred.
I put the Everton ticket up for sale late Monday night and at 9:35 Tuesday morning I received an email saying it had sold. This was a bit unusual as you usually get an email saying it has been listed before this. Last night at 16:20 I received this email,
"Thank you for using the Manchester City Ticket Exchange.
Details of the match and seat placed for trade are as follows:
Manchester City v Everton
Sunday 21st November, 2.00pm"
This was sent three days after I was told it had been sold! Baffled I checked my account and lo and behold it was still up for sale. In my Google wallet it is still showing as there too, so it looks like it hasn't been sold. Our wonderful ticket office has played a blinder yet again! It looks like the clown who dealt with it sent the sold email instead of the up for sale one so it probably had not been listed. Three days later someone must have spotted the mistake and listed it for sale. With our injury news and due to it being listed so late in the day I doubt it will now sell. Is there still a three hour wait to contact these buffoons on the phone? I'd like to ask what is going on!