Transfer it to the lad (I'm presuming he's on your friends and family list). Not a problem for him to have the ticket on his phone in addition to his own.I can't go on Saturday, so my lad wants to take his girlfriend, on my season card.
How do i go about transferring it to her. Or can i add it to my lads phone somehow, so he can let her in ?
This went to City Matters a couple of years ago and the minutes blamed it on payments runs not being very often, e.g. every month or 6 weeks, however Soton just got paid today, so if that was the case they could have done Burnley at the same time.I still haven't received my money for the Burnley game - I know they say up to 45 days but what is their justification for holding my money 6 weeks!?
Removed around noonDo they remove tickets put up on the exchange at a certain time or are they available until 3pm?
Could be wrong but think the only way to upgrade is over the phone or going to the ticket officeHow do we upgrade my 16yr old ticket to an adult so i can take a mate to the next home game. Any help appreaciated??
Before i lose another hr or 2 of my life trying to get thru to customer services and speak to someone useful. :-(
Or sell it yourself on the ticket exchange..Could be wrong but think the only way to upgrade is over the phone or going to the ticket office
Tickets don't go on the planner until a week before the Match.My ticket has been on the exchange for 10 days, but when I have logged in on my brothers card to see if he can buy it the block I’m in shows sold out.
is this a common issue. Surely if exchange tickets dont show up they’re less likely to be sold!
ticket hasn’t been sold btw
Go onto the City website. Go to 'log in', top right. Once the box opens press register instead of sign in. Then set up and account.Anyone know how you go about getting a suporter number for a friend who has never been before??
From your smartphone please open Google Chrome and visit tickets.mancity.com to 'sign in' to your account.Sorry that this is in the wrong thread but can't find the thread about downloading season tickets to your wallet. I have bought a new phone, Samsung. I used smart switch from my old phone to transfer everything across to my new phone. When I checked my Google wallet, the season ticket is not there. I logged in to my city account and tried to download the ticket that way, but i just keep getting error occurred message. Not sure what to do. Does anyone have any suggestions please
Have already done that, signed in and gone to my tickets, clicked on season ticket, clicked on it to download to my wallet, that's when I get the message from Google pay saying there is an errorFrom your smartphone please open Google Chrome and visit tickets.mancity.com to 'sign in' to your account.
Have you added a payment card to Google Pay to activate your wallet? You can delete it once it’s activated.Have already done that, signed in and gone to my tickets, clicked on season ticket, clicked on it to download to my wallet, that's when I get the message from Google pay saying there is an error
Yes. My old phone with the Google pay app is fine. Season card downloaded no problemHave you added a payment card to Google Pay to activate your wallet? You can delete it once it’s activated.
Android: Phones must run the latest version of Android, where possible. Google Pay must be installed and up to date, and NFC must be enabled. Please check herefor help updating your Android device if required. Mobile Season Tickets can be added to Android devices with NFC. Occasionally you will have a logo printed on the phone, or it will appear in your taskbar (when switched on). Otherwise, the best way to find if your phone has NFC is to find the settings for it on your phone.Yes. My old phone with the Google pay app is fine. Season card downloaded no problem
I can only assume its a problem with the site then (hardly a surprise). I deleted my SC after the Norwich game thinking I was just deleting that pass and redownloaded my SC with no issue. Maybe give it repeated goes and as a last resort stock up with copious bottles of water and snacks and phone supporter services :)Yes. My old phone with the Google pay app is fine. Season card downloaded no problem
Thanks, NFC was turned onAndroid: Phones must run the latest version of Android, where possible. Google Pay must be installed and up to date, and NFC must be enabled. Please check herefor help updating your Android device if required. Mobile Season Tickets can be added to Android devices with NFC. Occasionally you will have a logo printed on the phone, or it will appear in your taskbar (when switched on). Otherwise, the best way to find if your phone has NFC is to find the settings for it on your phone.
- Open Settings.
- In the 'Search settings bar, type 'NFC'.
- Tap and turn on NFC.
- If you can't find NFC, your phone will not support Mobile Season Tickets.