Seasoncard - 2021/22 | Ticket Exchange

I can't go on Saturday, so my lad wants to take his girlfriend, on my season card.
How do i go about transferring it to her. Or can i add it to my lads phone somehow, so he can let her in ?
 
I can't go on Saturday, so my lad wants to take his girlfriend, on my season card.
How do i go about transferring it to her. Or can i add it to my lads phone somehow, so he can let her in ?
Transfer it to the lad (I'm presuming he's on your friends and family list). Not a problem for him to have the ticket on his phone in addition to his own.
 
I still haven't received my money for the Burnley game - I know they say up to 45 days but what is their justification for holding my money 6 weeks!?
This went to City Matters a couple of years ago and the minutes blamed it on payments runs not being very often, e.g. every month or 6 weeks, however Soton just got paid today, so if that was the case they could have done Burnley at the same time.

I doubt it is financial reasons, just poor organisation.
 
How do we upgrade my 16yr old ticket to an adult so i can take a mate to the next home game. Any help appreaciated??

Before i lose another hr or 2 of my life trying to get thru to customer services and speak to someone useful. :-(
 
How do we upgrade my 16yr old ticket to an adult so i can take a mate to the next home game. Any help appreaciated??

Before i lose another hr or 2 of my life trying to get thru to customer services and speak to someone useful. :-(
Could be wrong but think the only way to upgrade is over the phone or going to the ticket office
 
My ticket has been on the exchange for 10 days, but when I have logged in on my brothers card to see if he can buy it the block I’m in shows sold out.

is this a common issue. Surely if exchange tickets dont show up they’re less likely to be sold!

ticket hasn’t been sold btw
 

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